Sales & Account Manager

Lucia Landscaping inc

Michigan

On-site

USD 65,000 - 100,000

Full time

14 days+
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Benefits offered by this job

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Job summary

Lakeside Pro Services in Michigan is seeking a Sales & Account Manager to drive revenue growth by managing existing client relationships and pursuing new business opportunities. This hybrid of sales, customer service, and strategic account management aims to ensure client satisfaction, retention, and expansion.

The role requires developing sales strategies, presenting compelling proposals, negotiating contracts, and coordinating with operations to deliver exceptional service.

Qualifications

  • Proven experience in sales and account management in landscaping/irrigation preferred.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong multitasking, organization, and time management abilities.
  • Proficiency in CRM software (ServiceTitan preferred).
  • Valid driver’s license and reliable transportation required.
  • Detail-oriented with problem-solving abilities and a proactive mindset.
  • Familiarity with industry-specific practices and terminology.

Responsibilities

  • Identify and pursue new business opportunities across service sectors.
  • Develop and execute sales strategies to meet or exceed revenue targets.
  • Conduct market research to understand trends, customer needs, and competitive positioning.
  • Create and present compelling proposals and presentations.
  • Negotiate contracts to ensure client satisfaction and profitability.
  • Serve as the primary point of contact for assigned accounts.
  • Build and maintain long-term client relationships.
  • Coordinate with internal teams to deliver exceptional service.
  • Conduct regular client meetings and reviews to identify upsell opportunities.
  • Respond promptly and professionally to client inquiries and issues.
  • Provide expert recommendations on irrigation, construction, and landscaping solutions.
  • Ensure a high level of client satisfaction and retention.
  • Collaborate with operations managers and field teams to execute projects on time and within budget.
  • Monitor progress and adjust as needed to meet changing requirements.
  • Ensure adherence to company policies, safety regulations, and industry standards.
  • Complete weekly reporting.
  • Participate in 1:1 meetings, team huddles, and planning sessions.
  • Manage calendars, schedules, and communication timelines efficiently.

Skills

Sales & account management
Communication & negotiation
Organization & time management
Driver’s license & transportation
Problem-solving & proactive mindset
Industry terminology familiarity

Tools

ServiceTitan CRM

Job description

Job Description

Pay: $65,000.00 - $100,000.00 per year

Job description:

Position Description

The Sales & Account Manager at Lakeside Pro Services is responsible for driving revenue growth by managing and nurturing existing client relationships while also identifying and pursuing new business opportunities. This role blends sales, customer service, and strategic account management to ensure client satisfaction, retention, and business expansion.

Sales and Business Development
  • Identify and pursue new business opportunities across service sectors
  • Develop and execute sales strategies to meet or exceed revenue targets
  • Conduct market research to understand trends, customer needs, and competitive positioning
  • Create and present compelling proposals and presentations
  • Negotiate contracts to ensure client satisfaction and profitability
Account Management
  • Serve as the primary point of contact for assigned accounts
  • Build and maintain long-term client relationships
  • Coordinate with internal teams (operations, design, maintenance) to deliver exceptional service
  • Conduct regular client meetings and reviews to identify upsell opportunities
Customer Service
  • Respond promptly and professionally to client inquiries and issues
  • Provide expert recommendations on irrigation, construction, and landscaping solutions
  • Ensure a high level of client satisfaction and retention
Project Oversight
  • Collaborate with operations managers and field teams to execute projects on time and within budget
  • Monitor progress and adjust as needed to meet changing client or project requirements
  • Ensure adherence to company policies, safety regulations, and industry standards
Reporting & Administration
  • Complete weekly reporting
  • Participate in 1:1 meetings, team huddles, and planning sessions
  • Manage calendars, schedules, and communication timelines efficiently
Physical Requirements
  • Ability to travel locally and attend on-site visits as needed
  • Must be able to work in various outdoor environments and weather conditions
Required Skills and Qualifications
  • Proven experience in sales and account management (preferably in irrigation, construction, or landscaping)
  • Excellent communication, negotiation, and interpersonal skills
  • Strong multitasking, organization, and time management skills
  • Proficiency in CRM software (ServiceTitan preferred)
  • Valid driver’s license and reliable transportation
  • Detail-oriented with problem-solving abilities and a proactive mindset
  • Familiarity with industry-specific practices and terminology
Communication & Meetings
  • Weekly reports
  • Weekly or biweekly 1:1 meetings with the Sales Manager
  • Participation in team huddles
  • Effective management of time, calendars, and follow-through on commitments
Join Lakeside Pro Services and play a key role in delivering exceptional service, growing client partnerships, and shaping the future of our business.

As part of the Company's commitment to employee well-being, all employees and their eligible family members receive complimentary access to the WeConnect mental health and wellness platform. This benefit is provided at no cost and offers confidential resources, support tools, and services designed to promote mental health and overall well-being.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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