Strategic Accounts Leader: Growth & Partnerships

Imperative Chemical Partners; Frierson (LA); On-site; USD 110,000 - 160,000; Full time

Job summary

Imperative Chemical Partners in Frierson, LA seeks a Strategic Account Manager to build long-term partnerships with key and strategic accounts. You will guide internal teams, manage objectives, and drive growth while ensuring service excellence and profitability.

The role requires deep knowledge of chemical processes in oilfield or industrial settings, strong leadership, and effective communication across cross-functional teams. Join a growing company committed to safety and performance.

Qualifications

• 7+ years of industry experience with proven success in strategic account management or customer leadership.
• In-depth knowledge of chemical processes, applications, and utilization in oilfield or industrial services.
• Demonstrated ability to influence decision-makers, negotiate effectively, and build strong customer partnerships.
• Strong leadership skills with experience mentoring or managing cross-functional teams.
• Excellent communication, presentation, and relationship management skills.
• Financial and analytical acumen with the ability to evaluate account performance and drive profitability.

Responsibilities

• Serve as a critical point of contact for key accounts, ensuring alignment between customer goals and Imperative’s capabilities.
• Lead customer reviews and business planning sessions, translating feedback into actionable business initiatives.
• Provide account performance updates and strategic recommendations to Imperative Management.
• Act as the primary liaison between the customer and internal departments, ensuring effective communication and responsiveness.
• Champion customer service excellence, proactively addressing concerns and ensuring timely resolution of issues.
• Maintain a sales pipeline and identify opportunities for growth within assigned accounts utilizing CRM tools.
• Strategic Account Planning: Develop and continuously evolve strategic account plans, outlining objectives, goals, and action steps to maximize value and achieve mutual success.
• Driving Revenue Growth: Identify and capitalize on opportunities for upselling, cross-selling, and expanding the organization’s footprint within key accounts.
• Provide guidance and support to team members working on strategic accounts, fostering accountability and continuous improvement.
• Ensure employee compliance with HR, HSE, DOT, and company safety processes and regulations.
• Coordinate employee participation in safety meetings and training requirements.
• Organize special projects, assist in personnel needs, and support cross-functional initiatives to meet customer and business goals.
• Be readily available to support customer service and employee needs as required.

Skills

Influence decision-makers

Negotiation

Customer partnerships

Communication

Presentation

Relationship management

Financial analysis

Education

Bachelor’s degree in Business, Chemistry, Engineering, or related field

High School Diploma or equivalent

Job description

Imperative Chemical Partners in Frierson, LA seeks a Strategic Account Manager to build long-term partnerships with key and strategic accounts. You will guide internal teams, manage objectives, and drive growth while ensuring service excellence and profitability.

The role requires deep knowledge of chemical processes in oilfield or industrial settings, strong leadership, and effective communication across cross-functional teams. Join a growing company committed to safety and performance.