Strategic Accounts Leader — Global Growth & Impact

Walmart; San Bruno (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

Walmart is seeking a Manager, Strategic Account Management - Electronics to lead strategic partnerships with key electronics customers in the United States. You will coordinate activities, develop plans, and oversee initiatives to meet customer and business needs while driving accountability and continuous improvement.

You will supervise and develop associates, hire and train, ensure diversity awareness, and promote compliance with company policies and ethics as you execute business processes

Responsibilities

• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
• Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
• Strategic Account Planning and Forecasting: Requires knowledge of: Account planning tools and techniques; Organizational data sources; Customer retention metrics; Revenue forecast techniques; Sales forecasting tools and processes; Information sources; Estimation techniques and tools; Industry trends. To use available tools to research the buying history and preferences of existing customers/sellers. Assists in analyzing considerations for the selection of products or services for cross/up-selling. Assists team members with relevant customer/seller information (for example, NPS, renewal rates) to prepare sales plans. Assists in estimating sales trends in the market. Assists in building joint business plans with customers/sellers and understands the metrics needed for plan preparation. Uses key factors, measurements, and variables used in forecasting to assist in creating sales forecasts. Participates in the preparation of short-term forecasts for a specific product. Locates useful infor
• Negotiation Excellence: Requires knowledge of: Negotiation techniques; Stakeholder management techniques; Communication best practices. To develop and present factual, rational, and compelling arguments while anticipating roadblocks and objections. Uses active listening and probing techniques to surface problems, issues, and interests. Works to achieve win-win in negotiations, rather than win-lose approaches. Ensures negotiations adhere to company and regulatory processes, values, and policies. Seeks guidance on and escalates complex legal and/or regulatory issues. Understands and articulates company positions and comprehends/addresses other parties’ strengths/weaknesses through active listening techniques.

Job description

Walmart is seeking a Manager, Strategic Account Management - Electronics to lead strategic partnerships with key electronics customers in the United States. You will coordinate activities, develop plans, and oversee initiatives to meet customer and business needs while driving accountability and continuous improvement.

You will supervise and develop associates, hire and train, ensure diversity awareness, and promote compliance with company policies and ethics as you execute business processes