Strategic Accounts Lead: Fleet Uptime & Growth

Yellowhouse Machinery; Amarillo (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Yellowhouse Machinery is seeking a Strategic Accounts Manager to partner with the company's largest customers, maximize equipment uptime, and drive profitable growth through data-driven fleet analysis and cross-functional coordination.

You will lead Quarterly Business Reviews, coordinate with service, parts, and warranty teams, and develop long-term account plans to improve fleet performance and customer retention.

Qualifications

• Experience working with large accounts or strategic customers in industrial equipment, construction, or related sectors.
• Strong ability to analyze fleet performance data and translate insights into actionable plans.
• Excellent communication, negotiation, and presentation skills.

Responsibilities

• Develop and maintain trusted relationships with assigned strategic customers.
• Serve as the primary point of contact for fleet performance and product support initiatives.
• Identify opportunities to improve equipment utilization, uptime, reliability, and operating costs.
• Lead Quarterly Business Reviews (QBRs) with customer leadership teams and internal stakeholders.
• Collaborate with Territory Sales Managers and dealership leadership to align support strategies with customer business objectives.

Skills

Relationship building

Strategic thinking

Data analysis

Project coordination

Communication skills

Problem solving

Job description

Yellowhouse Machinery is seeking a Strategic Accounts Manager to partner with the company's largest customers, maximize equipment uptime, and drive profitable growth through data-driven fleet analysis and cross-functional coordination.

You will lead Quarterly Business Reviews, coordinate with service, parts, and warranty teams, and develop long-term account plans to improve fleet performance and customer retention.