Strategic Accounts Fleet Uptime & Growth Lead

Yellowhouse Machinery Co.; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Yellowhouse Machinery Co. in Houston, TX seeks a Strategic Accounts Manager (SAM) to partner with our largest customers, maximize equipment uptime, and drive profitable growth through proactive account management and data-driven insights.

The SAM serves as the bridge between the customer, Yellowhouse departments, and John Deere resources, coordinating fleet analysis, preventive maintenance planning, and executive-level reviews to deliver strong ROI.

Responsibilities

• Develop and maintain trusted relationships with assigned strategic customers.
• Serve as the primary point of contact for fleet performance and product support initiatives.
• Identify opportunities to improve equipment utilization, uptime, reliability, and operating costs.
• Lead Quarterly Business Reviews (QBRs) with customer leadership teams and internal stakeholders.
• Collaborate with Territory Sales Managers and dealership leadership to align support strategies with customer business objectives.
• Coordinate service, parts, warranty, and technical support activities across dealership departments.
• Track and communicate the status of work orders, repairs, maintenance activities, and support programs.
• Coordinate resources required to minimize customer downtime and maximize fleet availability.

Skills

Relationship building

Strategic thinking

Fleet performance analysis

Project coordination

Communication skills

Time management

Data analysis

Cross-functional collaboration

Job description

Yellowhouse Machinery Co. in Houston, TX seeks a Strategic Accounts Manager (SAM) to partner with our largest customers, maximize equipment uptime, and drive profitable growth through proactive account management and data-driven insights.

The SAM serves as the bridge between the customer, Yellowhouse departments, and John Deere resources, coordinating fleet analysis, preventive maintenance planning, and executive-level reviews to deliver strong ROI.