Strategic Accounts Experience & Growth Lead

Vomela Company; Englewood (CO); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Short/Long Disability

Training & Development

Wellness Resources

Job summary

Vomela Company in Englewood, CO is seeking a Customer Experience Advisor who guides assigned retail and direct mail clients, evaluating requirements and campaigns, and balancing customer objectives with production capabilities and cost considerations.

You will work across Sales, Prepress, Production, Purchasing, Logistics, and Finance to drive performance, retention, and growth, while delivering strategic account management and cross‑functional leadership.

Qualifications

• Bachelor's degree preferred.
• 3–5 years of experience in print, manufacturing, marketing services, logistics, or account management.
• Strong analytical, business, financial, and problem-solving skills.
• Demonstrated ability to exercise independent judgment and make business recommendations.
• Ability to influence cross-functional teams and manage competing priorities.

Responsibilities

• Evaluate customer requirements and recommend production and distribution solutions.
• Develop service strategies that support objectives and profitability.
• Identify opportunities for account growth and process improvements.
• Coordinate with Sales, Prepress, Production, Logistics, Purchasing, and Finance to drive performance.
• Monitor account performance and suggest improvements.

Skills

Analytical skills

Business acumen

Problem-solving

Cross-functional influence

Prioritization

Education

Bachelor's degree preferred

Tools

ERP

CRM

MIS

Job description

Vomela Company in Englewood, CO is seeking a Customer Experience Advisor who guides assigned retail and direct mail clients, evaluating requirements and campaigns, and balancing customer objectives with production capabilities and cost considerations.

You will work across Sales, Prepress, Production, Purchasing, Logistics, and Finance to drive performance, retention, and growth, while delivering strategic account management and cross‑functional leadership.