Strategic Accounts Coordinator — Hybrid

Brown & Brown, Inc.; Overland Park (KS); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Employee Stock Purchase Plan

Paid time off

Job summary

Arrowhead Automotive, a division of Brown & Brown Insurance, seeks an Account Coordinator to support Strategic Account Management and Sales teams in handling service requests for top customers. The role includes administrative support for new and renewal business and data entry in a high-volume environment.

The position offers a hybrid work environment with benefits, including medical/dental/vision, life and disability insurance, 401(k), and stock purchase plan.

Qualifications

• High school diploma or equivalent required; 3–5 years of customer service experience preferred.
• Associate’s degree and 2–3 years insurance agency experience preferred.
• Willingness to learn multiple computer applications and take initiative.
• Ability to prioritize and manage multiple tasks in a high-volume environment.

Responsibilities

• Handles urgent and complex customer requests.
• Consults with Customers, Carrier Partners, Account Managers, and Producers.
• Processes policy service items (certificates, ID cards, endorsements, loss runs) per SLAs.
• Assists with new and renewal business processing and administration.
• Performs data entry and other duties as assigned.

Skills

Customer service

Multitasking

Attention to detail

Independent work

Teamwork

Education

High school diploma

Associate’s degree (preferred)

Tools

Microsoft Office

Job description

Arrowhead Automotive, a division of Brown & Brown Insurance, seeks an Account Coordinator to support Strategic Account Management and Sales teams in handling service requests for top customers. The role includes administrative support for new and renewal business and data entry in a high-volume environment.

The position offers a hybrid work environment with benefits, including medical/dental/vision, life and disability insurance, 401(k), and stock purchase plan.