Strategic Account & Value Solutions Specialist

Caterpillar; Peoria (IL); On-site; USD 138,000 - 221,000; Full time

Benefits offered by this job

Incentive bonus

Career development

Tuition reimbursement

Life insurance

Job summary

Caterpillar in Peoria, IL seeks a seasoned account-management professional to oversee and coordinate sales and marketing activities for major client groups. You will work closely with dealers and internal partners to support corporate accounts, design customer communication processes, and drive cross-sell opportunities.

The role emphasizes customer focus, industry knowledge, and effective negotiation, with on-site work five days a week and a comprehensive benefits package.

Qualifications

• Customer focus drives tailored solutions and customer satisfaction.
• Industry knowledge includes regulatory awareness and market trends.
• Decision making relies on informed judgment and data analysis.
• Effective communication across teams and with clients is essential.
• Negotiating across internal and external stakeholders.
• Relationship management builds long-term client trust and collaboration.
• Account management involves servicing existing clients and expanding opportunities.
• Value selling differentiates offerings by addressing customer needs.

Responsibilities

• Following organizational policies and maintaining clear and direct communication to meet customer requirements.
• Consult with dealers and internal partners on sales and service support for corporate accounts.
• Design processes for informing customers of rates, shipping dates, delays, and other necessary information.
• Work directly with customers to gather information, sell additional products and services, and meet customer needs.

Skills

Customer focus

Industry knowledge

Decision making

Effective communications

Negotiating

Relationship management

Account management

Value selling

Education

Degree or equivalent experience desired

Job description

Caterpillar in Peoria, IL seeks a seasoned account-management professional to oversee and coordinate sales and marketing activities for major client groups. You will work closely with dealers and internal partners to support corporate accounts, design customer communication processes, and drive cross-sell opportunities.

The role emphasizes customer focus, industry knowledge, and effective negotiation, with on-site work five days a week and a comprehensive benefits package.