Strategic Account Specialist

Phillips Medisize; Hudson (WI); Remote; USD 65,000 - 100,000; Full time

Job summary

A leading company in medical equipment manufacturing is seeking a Strategic Account Specialist to enhance customer relationships in North America. This remote-eligible position requires strong account management skills and offers a competitive salary. Join a team dedicated to improving healthcare through innovative solutions.

Benefits

Comprehensive benefits including medical, dental, and vision

Flexible spending

Life insurance

Disability

Educational assistance

Qualifications

• 5+ years of key account customer service or account management experience.

Responsibilities

• Serve as the primary contact for key RCP customers.
• Organize quarterly business reviews.
• Manage pricing and project hopper processes.

Skills

Customer Relationship Management

Business Acumen

Job description

5 days ago Be among the first 25 applicants

Your Job

The Regulated Consumer Product (RCP) Business Unit is seeking a Strategic Account Specialist to support our RCP Customers in North America. This individual will work with customers, engineering teams, production teams, and other internal groups to improve the customer relationship management process, including sustaining engineering related to continuous improvement.

This is a remote eligible position with a preference for candidates out of midwestern WI to support operations.

Our Team

The largest RCP, pharmaceutical, MedTech, and in-vitro diagnostic companies in the world rely on Phillips-Medisize to bring breakthrough ideas and innovative branded products to market—confidently. As a contract design and manufacturing organization (CDMO), we work closely with our customers to deliver proven, highly engineered products that help millions live healthier, more productive lives. Our products include autoinjectors and pens for delivering insulin, GLP1, epinephrine, and other life-saving treatments; advanced wearable injection pumps; point-of-care and at-home diagnostic tests; electrophysiology technology; and continuous glucose monitoring systems. Our team at Hudson, WI comprises roughly 300 employees supporting Production, Engineering, Quality, Molding & Tooling departments.

What You Will Do

• Serve as the primary contact for key RCP customers, coordinating internal activities and ensuring a seamless experience
• Organize quarterly business reviews
• Track and report tooling conditions for assigned customers/projects
• Manage pricing and project hopper processes
• Monitor, control, and communicate overall program costs, timing, and deliverables
• Ensure resources are adequately allocated from both Phillips-Medisize and the customer's perspective
• Coordinate and manage proposals for additional services
• Participate in business development activities such as supply agreements, long-term agreements, cost reduction and sharing requests, pricing negotiations, and account reviews

Who You Are (Basic Qualifications)

• 5+ years of key account customer service or account management experience

What Will Put You Ahead

• Knowledge of customer, Molex process, product development, contract manufacturing, and related processes
• Experience managing customer relationships and handling difficult conversations
• Track record in developing, implementing, and achieving customer projects
• Understanding and adherence to commercial contracts
• Strong business acumen to make decisions that enhance financial and operational performance

This position does not qualify for VISA Sponsorship. To comply with U.S. export laws, applicants must provide proof of U.S. citizenship or lawful permanent resident status or be eligible for an export license under applicable regulations.

Estimated annual pay ranges from $65,000 to $100,000, with eligibility for variable pay such as bonuses. The application window closes on 6/15/25.

At Koch companies, we value diversity, are Military Ready and Second Chance employers, and aim to create an inclusive environment. Learn more about our hiring philosophy.

Who We Are

As a Molex company, Phillips Medisize provides specialized services across highly regulated industries, designing and creating innovative medical technologies for millions worldwide. Our employees are empowered to unleash their potential and create value.

Our Benefits

We offer comprehensive benefits including medical, dental, vision, flexible spending, life insurance, disability, retirement, paid leave, educational assistance, and more, tailored by region. We support work-life balance and personal needs.

Equal Opportunities

We are an Equal Opportunity Employer, including disability and veteran status. Some roles require passing a drug test and use of E-Verify. For more info, see the provided links.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Medical Equipment Manufacturing