Strategic Account Services Lead (Health Plan)

Blue Shield of CA; San Diego (CA); Presencial; USD 120.000 - 170.000; Tempo integral

Resumo da vaga

Blue Shield of California is seeking a leader for the Premier Accounts team to manage complex, multi-site employer group projects. You will liaison between customers and internal teams, drive process improvements, and support HR reporting with key updates.

The role requires a blend of data analytics, executive communication, and project-management familiarity, along with valid California license requirements.

Qualificações

• Requires a bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires 7 years of prior relevant experience
• Requires a current active Accident & Health Agent or Sickness and Life license with California Department of Insurance or the ability to acquire within the first 90 days of employment to maintain employment
• Requires valid California driver's license and proof of insurance
• Requires experience with data analytics tools including strong MS Office Suite, SharePoint and Teams skills
• Requires experience in explaining complex concepts, ideas, and solutions for processes, products, and capabilities to a wide range of audiences including internal operations leaders, C-Suite & HR decision-makers, and external vendor partners, when applicable
• Some familiarity with formal project management strategies is preferred
• Knowledge of Blue Shield of California (BSC) or prior healthcare payer experience is preferred

Responsabilidades

• Serve as liaison between customers/consultants, the account teams and the internal operations staff
• Manage key project deliverables for a complex, multi-site employer group
• Support technical & operational process improvements
• Support customer reporting with key informational updates to account teams and the HR staff directly

Conhecimentos

Data analytics

MS Office Suite

SharePoint

Teams

Executive communication

Project management familiarity

CA Insurance license

Formação

Bachelor's degree or equivalent with 4 years of relevant experience

Ferramentas

MS Office Suite

SharePoint

Teams

Descrição da vaga

Blue Shield of California is seeking a leader for the Premier Accounts team to manage complex, multi-site employer group projects. You will liaison between customers and internal teams, drive process improvements, and support HR reporting with key updates.

The role requires a blend of data analytics, executive communication, and project-management familiarity, along with valid California license requirements.