Strategic Account Manager/vCIO

ONE2ONE Inc; Lancaster (Lancaster County); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Job summary

ONE2ONE Inc in the United States is seeking a vCIO to guide strategic IT direction for assigned client accounts. You’ll bridge business strategy and technology, shaping roadmaps and ensuring initiatives deliver measurable business impact.

You will build client relationships, conduct QBRs, manage budgets and security risks, and collaborate with account managers, engineers, and support teams to present consultative recommendations and strategies.

Qualifications

• 5+ years in IT consulting, account management or technical leadership.
• Experience in MSP or recurring revenue environments.
• Proven success in IT planning and budgeting.
• Proficient with ConnectWise, SonicWALL, Ubiquiti, Netgear, Microsoft 365.
• Excellent communicator with executives and technicians.
• Sales support and consultative selling experience.
• Self-motivated with minimal supervision.

Responsibilities

• Build and maintain strong client relationships.
• Develop long-term IT strategies and roadmaps.
• Conduct QBRs and VCIO sessions.
• Manage IT budgets, lifecycle plans, and forecasts.
• Identify and mitigate security, compliance, and operational risks.
• Collaborate with account managers, engineers, and support teams.
• Deliver sales presentations and consultative recommendations.

Skills

IT consulting

Account management

Technical leadership

Sales support

Budgeting

Tools

ConnectWise

SonicWALL

Ubiquiti

Netgear

Microsoft 365

Job description

Do you have background in IT and want to use that to solve big problems to help clients achieve their goals?

Are you good at seeing the long-term picture and impact of initiatives and coaching a team through the execution?

Your Mission

As a vCIO at ONE 2 ONE, you’ll own the strategic direction, alignment, and success of assigned client accounts. You’ll act as the bridge between business and technology, ensuring every IT initiative drives meaningful business impact.

What You’ll Do

• Build and maintain strong client relationships
• Develop long-term IT strategies and roadmaps aligned with client business goals
• Conduct Quarterly Business Reviews (QBRs) and ongoing VCIO sessions
• Build and manage IT budgets, lifecycle plans, and technology forecasts
• Identify and mitigate security, compliance, and operational risks
• Partner with account managers, engineers, and support teams to deliver on strategy
• Deliver impactful sales presentations and consultative recommendations

Our Culture

At ONE 2 ONE, we live by our Core Values:

• Lead with a moral compass
• Be servant minded
• Put we before me
• Go beyond the status quo
• Fail fast, grow, WIN!

We’re looking for someone who embodies these values — someone who wants to make an impact, not just fill a role.

Requirements

What Makes You a Great Fit

• 5+ years of experience in IT consulting, account management or technical leadership
• Previous experience in a Managed Service Provider (MSP) or recurring revenue environment
• Proven success in IT planning and budgeting
• Proficiency with ConnectWise, SonicWALL, Ubiquiti, Netgear, Microsoft suite
• Excellent communicator and presenter — equally comfortable with executives and technicians
• Experienced in sales support and consultative selling
• Excellent adaptability, prioritization and follow thru in a fast-paced environment
• Self-motivated with minimal supervision

Benefits

Why ONE 2 ONE?

• A culture that values collaboration, growth, and doing the right thing
• Opportunities to influence client success and shape our service model
• Exposure to diverse industries and executive-level partnerships
• Competitive compensation: Salary range is $90k - $100k + Commission
• Comprehensive Benefits: Health, Dental, Vision, PTO, 401k and more