Strategic Account Manager - US

QbDVision, Inc.; New Jersey; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Unlimited PTO

Company laptop

Equity opportunities

Sales incentive plan

Job summary

QbDVision, Inc. is seeking a Strategic Account Manager to drive new customer growth and nurture relationships with a portfolio of global pharma and biotech clients, delivering expansion and revenue growth across CMC and related workflows.

You will own territory plans, grow an active pipeline, and partner with Pre-Sales and Marketing to craft compelling demonstrations and strategic proposals. A strong background in pharma CMC, consulting, and executive stakeholder engagement is essential.

Qualifications

• Minimum 5 years in pharma/biotech CMC and manufacturing
• Minimum 7 years management consulting or tech transformation in pharma
• Proven ability to generate large sales pipelines
• Experience leading RFIs/RFPs across cross-functional teams

Responsibilities

• Develop and execute territory sales plan aligned to growth
• Maintain a robust prospect pipeline via networking and research
• Deliver tailored software demos with Pre-Sales to fit workflows
• Collaborate with Marketing to generate opportunities and thought leadership
• Prepare compelling RFP/RFI responses showing value
• Build executive relationships with PD, MSAT, tech ops
• Manage renewals and identify upsell opportunities
• Travel to customer sites as needed and attend industry events

Skills

Executive networking

Pharma CMC domain

Sales pipeline building

RFP/RFI leadership

Travel readiness

Education

Science/Engineering degree

Tools

CRM software

Technical demos

Job description

About The Role

We are looking for a Strategic Account Manager motivated to drive new customer growth and build relationships with a portfolio of existing global pharma and biotech customers to help further drive expansion and revenue growth.

What You’ll Own

• Sales & Revenue Generation
  • Developing and implementing a territory sales plan aligned to our company’s growth ambitions
  • Maintaining a consistent pipeline of prospects through networking, referrals, industry research, etc.
  • Partnering with Pre-Sales Product Specialists to provide comprehensive software demonstrations tailored to specific prospect needs and workflows within CMC and related areas.
  • Collaborate closely with the Marketing team to discover and originate new opportunities, and create engaging thought leadership that sparks meaningful pipeline conversations and boost territory growth
  • Developing detailed and persuasive responses to Requests for Proposals (RFPs) and Requests for Information (RFIs), highlighting our business value, solution strengths, and differentiation.
  • Collaborating with Product Specialists to understand prospect requirements and design optimal solution architectures that align with their scientific workflows.
  • Growing the overall business and presence at named accounts, originating new engagements across pharmaceutical development and commercial manufacturing
• Solution Expertise:
  • Maintaining an understanding of our platform's features, functionality, and technical architecture.
  • Possessing and/or developing an understanding of and subsequently maintaining expertise in pharmaceutical and biotechnology development and manufacturing workflows; particularly CMC and related software solutions (e.g., LIMS, ELN, MES, RIM, ERP).
  • Staying current on industry trends, emerging technologies, and the competitive landscape within the pharma/biotech SaaS space.
  • Articulating the value proposition of our platform in the context of customer‑specific scientific and business challenges.
• Content and Tool Development:
  • Contributing to the development of technical sales collateral, including demo scripts, presentations, FAQs, and technical documentation.
  • Identifying opportunities to create reusable solutions, templates, and best practices for common customer use cases.
  • Providing feedback to the Product and Engineering teams based on customer interactions and market insights.
• Customer Engagement and Relationship Building
  • Building and maintaining strong relationships with key stakeholders within the client organizations, in particular business (PD, MSAT, tech ops), digital/IT and data leadership, and practitioners in pharmaceutical development, tech transfer, and manufacturing.
  • Serving as the primary point of contact for clients, advocating for their needs and interests within the company.
  • Developing account plans to identify opportunities for upselling or cross‑selling additional licenses, products, or services and maximizing client lifetime value.
  • Managing contract renewals and ensuring that clients continue to derive value from the company's offerings.
  • Partnering with Customer Success and Professional Services to address client concerns or escalations in a timely and effective manner and collaborating with internal teams to find solutions.
• Travel and Industry Participation:
  • Traveling to customer sites as needed for meetings, demonstrations, and technical workshops (30% of time).
  • Attending industry conferences and events to stay informed about market trends and network with potential customers (20%).

Requirements

• Strong network of executive leaders within the CMC, research, development, and manufacturing organizations of the Top 100 global pharma and biotech companies
• A minimum of 5 years relevant domain experience in pharmaceutical / biotech CMC, process development, and commercial manufacturing
• A minimum of 7 years management consulting experience within relevant domains above and/or leading technology transformations in the pharmaceutical industry
• Proven experience originating a large, steady sales pipeline through lead generation and/or network‑driven sales
• Experience leading successful RFI/RFP responses, coordinating cross‑functionally to respond to inquiries spanning user requirements, commercial offer, professional services and beyond
• Experience implementing CMC or CMC‑adjacent technology solutions in the pharmaceutical industry
• Strong executive communication skills and executive presence
• Creative thinking and problem‑solving aptitude
• Degree in a scientific or engineering discipline
• Willingness to travel frequently in your territory

Benefits

• Culture of teaching, learning, and teamwork.
• Compensation: competitive salary, sales incentive plan, personal stipend, equity opportunities
• Unlimited PTO: unlimited vacation policy + annual company‑wide holiday shutdown is reflective of our family‑first culture and to encourage a healthy work‑life balance
• Company provided laptop: your choice of HP Windows or Macbook