Strategic Account Manager: Stop-Loss Sales

Highmark Health; Buffalo (NY); On-site; USD 72,000 - 108,000; Full time

Job summary

HM Insurance Group is seeking a seasoned account management professional in New York to manage a book of business, renew accounts, and sell new products to existing clients. The role emphasizes stop loss expertise and strategic collaboration with brokers and producers to grow profitability.

Responsibilities include renewals, cross-selling, and developing plans to retain policyholders while coordinating with claims, underwriting, and sales teams.

Qualifications

• Bachelor's degree or relevant experience as determined by the company
• State specific Producer’s license (Accident & Health) or obtained within 45 days of hire. (Stop Loss)
• Experience in sales or account management in the insurance industry (preferred)

Responsibilities

• Renewals and add-on sales within premium guidelines to retain and grow existing business.
• Manage relationships as a strategic consultant with clients and brokers/producers.
• Develop strategic plans and metrics for retaining policyholder count and profitability.
• Build data/files and coordinate information to enhance policyholder and producer experience.
• Cross-sell additional products with Highmark and other partners.
• Collaborate with internal teams to develop policyholder solutions.
• Support customer service and satisfaction initiatives and process improvements.
• Other duties as assigned.

Skills

Health insurance knowledge

Communication

Creativity

Consultative selling

Planning & organization

Problem solving

Excel

Mathematics

Writing

Education

Bachelor's degree or relevant experience

State license: Accident & Health (within 45 days)

Job description

HM Insurance Group is seeking a seasoned account management professional in New York to manage a book of business, renew accounts, and sell new products to existing clients. The role emphasizes stop loss expertise and strategic collaboration with brokers and producers to grow profitability.

Responsibilities include renewals, cross-selling, and developing plans to retain policyholders while coordinating with claims, underwriting, and sales teams.