Strategic Account Manager, Renewals & Expansion

Aurigo Software Technologies Inc.; Austin (TX); Vor Ort; USD 120.000 - 160.000; Vollzeit

Zusammenfassung

Aurigo Software Technologies is seeking an Account Manager for Renewals and Expansion who will own a defined book of business, renew and grow it, and cultivate long-term relationships with public agencies and infrastructure customers.

You will drive renewal strategies, identify expansion opportunities across Aurigo modules, and coordinate with Success, Sales, Solutions Engineering, and Finance to deliver a seamless customer experience. Strong communication and CRM discipline are essential.

Qualifikationen

• 8+ years in account management, customer success, or enterprise software sales.
• Experience managing multi-stakeholder enterprise accounts in SaaS or enterprise software.
• Bachelor's degree or equivalent experience.

Aufgaben

• Manage a portfolio of 15–25 existing client accounts with renewal and expansion quotas.
• Lead renewal strategy and negotiate ahead of contract end dates.
• Map customer needs to Aurigo's stack and build a multi-year growth path.
• Deliver executive business reviews and on-site visits with stakeholders.
• Forecast renewals and expansions and keep CRM data current.

Kenntnisse

Renewals & expansion

CRM & forecasting

Stakeholder management

Negotiation

Executive communication

Ausbildung

Bachelor’s degree or equivalent

Tools

CRM (Salesforce)

Forecasting tools

ROI analysis

Jobbeschreibung

Aurigo Software Technologies is seeking an Account Manager for Renewals and Expansion who will own a defined book of business, renew and grow it, and cultivate long-term relationships with public agencies and infrastructure customers.

You will drive renewal strategies, identify expansion opportunities across Aurigo modules, and coordinate with Success, Sales, Solutions Engineering, and Finance to deliver a seamless customer experience. Strong communication and CRM discipline are essential.