Strategic Account Manager – Quoting & Projects

Simcona Electronics Corporation; City of Rochester (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

Simcona Electronics Corporation in Rochester, NY is seeking an Account Manager to deliver best-in-class support for Simcona/IEWC customers. Reporting to the Sales Director, the AM handles project quoting, order entry, and inquiries, while coordinating with Engineering and Outside Sales to meet customer needs.

This role emphasizes customer service, project management, timely communications, and collaboration across sales operations, quality, and supply chain to ensure on-time delivery and an

Qualifications

• Associates degree or equivalent work experience; manufacturing environment preferred.
• Prior sales or application engineering experience in a configured or engineered-to-order manufacturing is preferred.

Responsibilities

• Evaluate new opportunities, assess requirements, and provide accurate and prompt quotations to the customer.
• Enter and process incoming sales orders and add them to all relevant schedules.
• Work collaboratively with Engineering and Outside Sales to quote new projects.
• Manage active projects and communicate concerns related to parts, scheduling, etc.
• Manage product/project deviations as necessary.
• Maintain due dates and other project details as changes occur.
• Monitor status of and communicate with customers on incoming customer-supplied materials.
• Collaboration across all company functions including sales operations, engineering, and quality.
• Contribute to process efficiency and customer experience continuous improvement efforts.
• Strive through each interaction to become an Entrusted Partner to our customers.

Skills

Customer service

Project management

Sales support

Quotations

Order processing

Education

Associates degree or equivalent work experience

Job description

Simcona Electronics Corporation in Rochester, NY is seeking an Account Manager to deliver best-in-class support for Simcona/IEWC customers. Reporting to the Sales Director, the AM handles project quoting, order entry, and inquiries, while coordinating with Engineering and Outside Sales to meet customer needs.

This role emphasizes customer service, project management, timely communications, and collaboration across sales operations, quality, and supply chain to ensure on-time delivery and an