Strategic Field Account Manager — Electronics

Simcona

City of Rochester (NY)

Hybrid

USD 70,000 - 110,000

Full time

14 days+

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Job summary

Simcona Electronics Corporation, headquartered in Rochester, NY, seeks a Field Account Manager to build relationships, manage quotes, orders, and delivery performance while promoting products and solutions to current and new customers.

The ideal candidate has 5–10 years of direct field sales within electronics, strong MS Office and CRM experience, and proven ability to work in a matrix organization with excellent communication and organizational skills.

Qualifications

  • Bachelor’s degree with 5-10 years direct field sales experience within the electronics industry, or equivalent education and experience. B2B, multi-level sales and distribution models and related wire and “commodity” electrical product experience preferred.
  • Experience with Microsoft Office (Excel, Word, Outlook, Power Point)
  • Excellent verbal and written communication skills
  • Experience working with HubSpot & LinkedIn
  • Strong influencing skills - ability to work in a matrix organization & team environment
  • Outstanding organizational skills, attention to detail and highly organized
  • Advanced skills with Microsoft Office Products (i.e.: Word, Excel, PowerPoint)

Responsibilities

  • Builds relationships and understands customer business to provide exceptional customer services and solutions.
  • Manages all aspects of engagement with existing and new customers including quotes, orders, quality concerns, and delivery performance.
  • Identify, record and initiate actions to prevent nonconformities relating to product, process or quality system; follow the process until corrected.
  • Develop and carry out sales promotion activities; engineer, select, propose and demonstrate systems meeting customer applications.
  • Coordinate with internal resources to support the customer and sale of products and services.
  • Develop and maintain positive relationships with key manufacturers and representatives.
  • Know competitive market strengths/ weaknesses and influence pricing strategies to maintain GP.
  • Support planning and forecasting with VP of Sales & Marketing; define sales and growth strategy.
  • Collaborate with inside sales on quotes, product availability and problem resolution; follow up on quotes.
  • Participate in and support launch of new products into focused channels.
  • Provide reporting on various sales activities.
  • Minimum of 5 sales calls per day.
  • Generate a minimum of $50,000 in new customer sales revenue in first 6 months.
  • Perform other duties as assigned.

Skills

Verbal and written communication
Influencing skills
Organizational skills
Multi-tasking
Team collaboration in matrix org
Customer relationship management

Education

Bachelor’s degree with 5–10 years field sales in electronics

Tools

HubSpot
LinkedIn
Microsoft Office
Excel
Word
Outlook
PowerPoint

Job description

At Simcona, our team plays a key role in our success. People who succeed at Simcona all have something in common – they are customer-centric, forward thinkers, and passionate about what they do. Headquartered in Rochester, New York, we strive to build an inclusive environment that empowers everyone to do their best work.

Open Positions
Field Account Manager - Rochester - Ohio

Responsibilities & Duties:

  • Builds relationships and understands customer business in order to provide exceptional customer services to include relevant products, services and/or solutions.
  • Manages all aspects of engagment with existing and new customers. This includes quotes, orders, quality concerns, delivery performance.
  • Identify, record and initiate any necessary action(s) to prevent the occurrence of any nonconformities relating to product, process and/or quality system. Follow the process until the deficiency or unsatisfactory condition has been corrected.
  • Develop and carry out sales promotion activities. Engineer, select, propose and demonstrate systems suitable to meet the customer’s application.
  • Partners and coordinates with internal resources as appropriate to support the customer and the sale of products and services.
  • Develop and maintain positive relationships with key manufacturers and manufacturers representatives.
  • Know the competitive market and the businesses strengths/weakness, channel the information to product sales, pricing and businesss management. Ensure Simcona maintains the best GP possible; executing pricing policies in conjuncton with Commodity Management.
  • In conjunction with the VP of Sales & Marketing, actively support the planning and forecasting processes. Define sales and growth strategy.
  • Collaborates with inside sales team on customer quotes, product availability and problem resolution as needed. Follows up on quote requests and advises on the status in the system.
  • Participates in and supports the launch of new products into focused channels.
  • Provides reporting on various sales activities.
  • Minimum of 5 sales calls per day
  • Generate a minimum of $50,000 in new customer sales revenue first 6 months of employment
  • Performs other work-related duties as assigned.

Education & Experience - Required:

  • Bachelor’s degree with 5-10 years direct field sales experience within the electronics industry, or equivalent education and experience. B2B, multi-level sales and distribution models and related wire and “commodity” electrical product experience preferred.

Knowledge & Skill - Required:

  • Experience with Microsoft Office (Excel, Word, Outlook, Power Point)
  • Excellent verbal and written communication skills
  • Experience working with HubSpot & LinkedIn
  • Strong influencing skills - ability to work in a matrix organization & team environment
  • Outstanding organizational skills, attention to detail and highly organized
  • Advanced skills with Microsoft Office Products (i.e.: Word, Excel, PowerPoint)
  • Ability to multi-task and effectively track project deliverables
  • Strong verbal and written communication skills required

Confidentiality:

The Field Account Manager is exposed to confidential information relating to vendor/customer relationships, products, organizational growth strategies and company strategic plans. A high degree of confidentiality is required.

Management Responsibility:

The Field Account Manager is an individual contributor role that operates under the general direction of the VP of Sales and Marketing within established policies and guidelines. A wide degree of discretion is required to perform the responsibilities of the position.

The Field Account Manager will spend 75% of their time with sales contacts, this includes calls to existing OEM’s, end users, target customers and cold calls. The remaining time will be spent in an office environment (either at Simcona, Inc. or a home office), operating a computer and utilizing standard office equipment.

Simcona offers a comprehensive benefits package that supports employee health, financial security, and work-life balance. Employees enjoy competitive pay, medical, dental, and vision coverage, retirement savings options, and paid time off.

Vacation, national holidays, and personal days
Paid Family Leave
Life Insurance
Short-term & Long-term Disability Plan
Retirement Planning Assistance
Medical Insurance Plan
Prescription Drug Coverage
Dental Insurance Coverage
Vision Insurance Coverage
Employee Assistance Program
Free Preventative Care

Learning doesn’t stop once you have the job – it’s key to your personal and career progression. Career benefits for you may include…

NYS Public Employees Job Safety & Health Act
Know Your Rights: Workplace Discrimination is Illegal
Discrimination Against Engagement in Certain Activities
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