Strategic Account Manager-QSR & Casual Dining

Shoes for Crews, LLC; United States; Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

Shoes For Crews, LLC is seeking an Account Executive to support growth within the QSR and casual dining portfolio. You will manage retention, grow revenue, and upsell across assigned customers, traveling to client sites and events as needed.

This role emphasizes building strong relationships and delivering profitable solutions. The ideal candidate has 5+ years in B2B sales, deep understanding of multi-unit restaurant operations, and experience with CRM and Microsoft Office tools.

Qualifications

• 5 years in B2B sales with enterprise accounts and QSR/Casual Dining restaurant vertical experience preferred.
• Business acumen and understanding of multi-unit restaurant operations and procurement processes preferred.
• Proven ability to build and maintain relationships and generate growth opportunities.

Responsabilités

• Develop and expand relationships within key accounts.
• Implement account planning and manage portfolio to achieve revenue objectives.
• Manage contract and RFP renewals.
• Forecast sales accurately.
• Attend strategic customer meetings and industry events to identify opportunities.
• Build brand and identify business opportunities at client events.

Connaissances

B2B sales

Enterprise accounts

QSR/Casual Dining experience

Negotiation

Relationship building

Communication

Phone and in-person sales

Team collaboration

Microsoft Office

CRM

Formation

High School diploma

Bachelor’s degree or some college

Outils

CRM software

Microsoft Office

Description du poste

Position Summary

Support the Mission Vision and Culture at Shoes For Crews by managing retention and maximizing revenue with assigned customers within the QSR & Casual Dining portfolio

Essential Job Functions

• Maintain and grow existing customer base while prospecting for new business opportunities within assigned accounts
• Grow portfolio year over year by increasing program participation upselling and cross selling
• Understand the slip and fall experience within each account to sell in solutions that achieve volume and revenue growth profitably
• Develop and implement marketing strategy to ensure customer satisfaction drive growth of existing business drive growth of low performing accounts reactivating inactive accounts and adding incremental revenue
• Develop relationships with all departments that interact with the SFC program including Safety Procurement Risk Finance Operations Human Resources C suite down to end users

Key Responsibilities and Accountabilities

• Develop and expand relationships within key accounts
• Implement account planning and manage portfolio of customers to achieve revenue and penetration objectives
• Manage contract and RFP renewals
• Strong capability to forecast sales
• Attend strategic customer meetings quarterly business reviews and attendance at trade Shows annual industry conferences as needed
• Attend client events networking functions golf tournaments industry events and client sponsored activities to build and strengthen customer relationships promote the companys brand and identify business opportunities

Minimum Requirements

• Current valid drivers license with a safe driving record
• The ability to work a full time schedule
• Up to 50 travel on a monthly basis
• Attend client events networking functions and golf tournaments to build and strengthen customer relationships
• Represent the company at industry events and client sponsored activities

Skills and Abilities

• 5 years in B2B sales with enterprise account and QSRCasual Dining restaurant vertical experience preferred
• Business acumen and understanding of multi unit restaurant operations franchise structures and food service purchasing and procurement processes preferred
• Demonstrates excellence with customer
• Proven ability to build and maintain relationships and generate growth opportunities virtually on the phone and in person
• Successful negotiation presentation and problem solving skills
• Accurate and professional written and verbal communication
• Strong attention to detail organizational and planning skills
• Driven to meet goals generate results and overcome objectives
• Proficient in Microsoft office software and ability to use company CRM

Education

High School diploma required Bachelors degree or some college preferred

Equal Opportunity / Diversity Statement

Shoes For Crews is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce Shoes For Crews provides equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex sexual orientation gender including gender identity andor expression pregnancy race color creed national or ethnic origin citizenship status religion disability marital status age genetic information veteran status or any personal attribute or characteristic that is protected by applicable local state or federal laws