Strategic Account Manager, NA | Hybrid, Travel

Centiro; Boston (MA); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Centiro is seeking a Strategic Account Manager to join our Global Sales team in a hybrid role based out of our Boston site with frequent travel.

You will own the commercial development of a portfolio of strategic Centiro customers, expanding existing business and creating sustainable profitable growth while coordinating with Delivery Managers to ensure project delivery and operational stability.

Qualifications

• Experience in enterprise B2B account management or strategic sales.
• Ability to develop and manage long-term account strategies.
• Strong commercial judgement and opportunity development.
• Proven capability to engage and influence senior stakeholders.
• Experience coordinating cross-functional engagements.

Responsibilities

• Own the commercial development and account strategy for a portfolio of strategic enterprise customers.
• Strengthen existing business while identifying and developing new opportunities for customer value and profitable growth.
• Build and execute account plans with clear objectives, priorities and actions.
• Develop strong relationships across the customer organization, from operational stakeholders to senior executives and decision makers.
• Lead consultative commercial conversations and build compelling value propositions and business cases.
• Lead commercial negotiations and renewal discussions.
• Orchestrate the right Centiro expertise around customer priorities, partnering closely with Delivery Managers and delivery teams.
• Maintain a reliable commercial picture across account status, pipeline, renewals, risks and forecasts in CRM.
• Manage day-to-day account transactions, including renewals, order forms, collections, and contract matters.
• Bring customer, market and competitive insights back into Centiro to help shape our future direction.

Skills

Enterprise B2B sales

Strategic account management

Commercial acumen

Relationship development

Negotiation

Tools

CRM systems

Job description

Centiro is seeking a Strategic Account Manager to join our Global Sales team in a hybrid role based out of our Boston site with frequent travel.

You will own the commercial development of a portfolio of strategic Centiro customers, expanding existing business and creating sustainable profitable growth while coordinating with Delivery Managers to ensure project delivery and operational stability.