Strategic Account Manager — Institutional Portfolio Analytics
Arcana
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Job summary
Arcana is a portfolio intelligence platform used by hedge funds and asset managers to drive performance and risk insights. We are hiring an exceptional Account Manager to lead strategic client success from day one and help shape our transformation for institutional clients.
As an Account Manager at Arcana, you will partner with clients, product, engineering, and sales to deliver meaningful outcomes and drive adoption across complex stakeholder groups.
Qualifications
- 8+ years of client-facing experience in financial services or enterprise SaaS.
- Experience with institutional clients (hedge funds, asset managers, allocators).
- Strong knowledge of portfolio analytics, investment concepts, and institutional workflows.
- Proven track record of renewals, expansions, and platform adoption across complex stakeholder groups.
- Experience partnering with product and engineering to influence development based on client feedback and business opportunities.
Responsibilities
- Build, manage, and strengthen relationships with hedge funds and asset managers, serving as a trusted strategic advisor and driving long-term client success.
- Lead the full client lifecycle: onboarding, training, adoption, and ongoing success
- Collaborate cross-functionally with product and engineering teams to represent client feedback and guide feature prioritization
Skills
Education
Tools
Job description
Arcana is a portfolio intelligence platform used by hedge funds and asset managers to drive performance and risk insights. We are hiring an exceptional Account Manager to lead strategic client success from day one and help shape our transformation for institutional clients.
As an Account Manager at Arcana, you will partner with clients, product, engineering, and sales to deliver meaningful outcomes and drive adoption across complex stakeholder groups.
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