Strategic Account Manager & Inside Sales

NCAB Group; San Jose (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental

401(k) matching

Disability insurance

Life insurance

Job summary

NCAB Group in San Jose, CA is seeking an Account Manager/Inside Sales to be the primary contact for customers and cross-functional teams, guiding orders from initial inquiry through fulfillment.

You will nurture strong relationships, drive solution-focused sales, and coordinate with support and engineering to ensure customer success while thriving in a fast-paced, team-driven environment.

Qualifications

• Proven experience in account management or inside sales with customer success.
• Strong negotiation skills and ability to manage long sales/order cycles.
• Exceptional communication—comfortable picking up the phone and engaging directly with customers.
• Highly organized, detail-oriented, and able to work independently in a fast-paced environment.
• Experience with order entry/enterprise systems is a plus.
• Knowledge of the PCB industry and PCB assemblies is preferred, but not required.
• Associate’s degree in business or related field required or equivalent experience.

Responsibilities

• Serve as the primary point of contact for customers, outside sales, and technical sales teams.
• Build and maintain strong customer relationships with a proactive and solution-driven approach.
• Manage accounts throughout the entire sales cycle—from order placement to fulfillment.
• Provide exceptional communication and negotiation skills to ensure seamless customer experiences.
• Collaborate in a value-driven, team-oriented environment with short decision-making channels.
• Focus on problem-solving rather than just taking orders—be a solutions provider!

Skills

Account management/inside sales

Customer success

Negotiation

Exceptional communication

Independent work

Order entry/enterprise systems

Education

Associate degree in business

Tools

ERP systems

Job description

NCAB Group in San Jose, CA is seeking an Account Manager/Inside Sales to be the primary contact for customers and cross-functional teams, guiding orders from initial inquiry through fulfillment.

You will nurture strong relationships, drive solution-focused sales, and coordinate with support and engineering to ensure customer success while thriving in a fast-paced, team-driven environment.