Strategic Account Manager - Hybrid & Remote

Guardant Health; Hartford (CT); Hybrid; USD 77,000 - 106,000; Full time

Job summary

Guardant Health, Inc. is seeking an Account Manager in Hartford to provide field client service, collaborate on account management, and support HCP requests and sample collection. The role requires coordinating with field sales, building relationships, and analyzing accounts while ensuring compliance.

This hybrid position requires travel within the territory and living within the assigned area. The base pay range is $77,200 to $106,150 yearly, with compensation determined by geography and

Qualifications

• 0-3 years customer service/sales experience.
• Experience in diagnostic, medical device, biotech, pharma setting preferred.
• Ability to engage in a consultative process aligning client needs with GH capabilities.
• Strong communication and presentation skills across all levels.
• Ability to work independently, manage multiple projects and meet deadlines.
• Excellent confidentiality and discretion with sensitive information.
• Proficient with Microsoft Office, especially Excel and PowerPoint.

Responsibilities

• Responsible for customer-facing field client service and collaborate with GH colleagues in overall account management.
• Assist in operationalizing HCP requests and timely sample collection for GH tests in current client accounts.
• Leverage company tools and resources to problem solve customer orders and reporting with GH Client Services.
• Collaborate and coordinate with field sales to support company goals and objectives.
• Identify and develop relationships with existing and new customers to align GH capabilities with needs.
• Continually analyze commercial environment within accounts to identify trends and provide feedback to leadership.
• Ensure team objectives are met and work with multiple departments while maintaining compliance.
• Follow all GH Compliance, Privacy, and Business Conduct policies; embody the Guardant Health culture.
• Frequent travel throughout the territory; live within assigned territory.

Skills

Customer service

Sales experience

Consultative selling

Communication

Time management

Problem solving

Interpersonal skills

Organizational skills

Tools

Excel

PowerPoint

Job description

Guardant Health, Inc. is seeking an Account Manager in Hartford to provide field client service, collaborate on account management, and support HCP requests and sample collection. The role requires coordinating with field sales, building relationships, and analyzing accounts while ensuring compliance.

This hybrid position requires travel within the territory and living within the assigned area. The base pay range is $77,200 to $106,150 yearly, with compensation determined by geography and