Strategic Account Manager (Healthcare) — Remote/Onsite

Kaiser Permanente; Portland (OR); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Kaiser Permanente is seeking a data-driven professional to support account strategy by coordinating with peers, gathering information, and communicating with customers, consultants, brokers, and channels. You will adapt solutions to answer questions, enable plan execution, and contribute to KPI monitoring and CRM management.

Role involves collaborating across teams, maintaining relationships for renewals and service delivery, and contributing to best-practice sharing through communities of

Qualifications

• Minimum four (4) years of experience in a corporate or business office environment or minimum five (5) years in such an environment.
• Health Insurance License (Oregon) within 3 months of hire.
• Disability Insurance License (Washington) within 3 months of hire.
• Preferred: Bachelor’s degree in Marketing, Finance, Business Administration, or related field.

Responsibilities

• Pursues effective relationships across teams to share resources and information; mentors less experienced teammates.
• Works within established procedures to complete routine tasks and autonomously handle varied tasks; escalates high-priority issues.
• Supports relationships with customers, consultants, brokers, and channels; provides information to support contract, benefit/service, and renewal activities.
• Leads communications across teams to support account strategy development and implementation.

Skills

Communication

Attention to Detail

Problem Solving

Team Collaboration

Decision Making

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Job description

Kaiser Permanente is seeking a data-driven professional to support account strategy by coordinating with peers, gathering information, and communicating with customers, consultants, brokers, and channels. You will adapt solutions to answer questions, enable plan execution, and contribute to KPI monitoring and CRM management.

Role involves collaborating across teams, maintaining relationships for renewals and service delivery, and contributing to best-practice sharing through communities of