Strategic Account Manager – Growth & Solutions

Japs-Olson Company; Saint Louis Park (MN); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Affordable medical insurance

Vision and dental insurance

Health Savings Account (HSA) with公司con

401(k) with company contributions

Paid holidays and floating holidays

Paid parental leave

Company sponsored life insurance

Short and long-term disability

Job summary

Japs-Olson Company is seeking an Account Manager in Saint Louis Park, MN to drive strategic client relationships and pre-sale support for programs. You will partner with Sales to expand wallet share, manage quotes with top customers, and coordinate program details with Estimating, Production, and Accounting.

The role requires 3–5+ years in customer success or account management, a bachelor’s degree or equivalent experience, and strong communication and negotiation skills to deliver tailored

Qualifications

• A bachelor’s degree in business, communications, marketing, or a related field – or equivalent work experience in an applicable function is required.
• 3–5+ years of proven experience in customer success/service, account management (or similar role)
• Exceptional communication, negotiation, and relationship management skills.
• Strong problem-solving abilities, with a keen understanding of business dynamics and customer needs.

Responsibilities

• Strategic Account Support & Expansion: Partner with Sales to deepen relationships and expand wallet share with strategic customers through upselling, cross- selling, and proactive program engagement.
• Quoting & Program Coordination: Align with Sales on the strategic management of quotes and pricing negotiations with top customer contacts; gather program specifications, rate card details, and contract requirements to produce accurate quotes.
• CRM & Sales Process Execution: Maintain up-to-date CRM records; ensure visibility of pipeline activities; support onboarding and invoicing processes.

Skills

Exceptional communication

Negotiation

Relationship management

Project management

Leadership

Problem-solving

Presentation skills

Attention to detail

Education

Bachelor’s degree in business, communications, marketing, or related field

Equivalent work experience in applicable function

Tools

CRM systems

Data analytics

Job description

Japs-Olson Company is seeking an Account Manager in Saint Louis Park, MN to drive strategic client relationships and pre-sale support for programs. You will partner with Sales to expand wallet share, manage quotes with top customers, and coordinate program details with Estimating, Production, and Accounting.

The role requires 3–5+ years in customer success or account management, a bachelor’s degree or equivalent experience, and strong communication and negotiation skills to deliver tailored