Strategic Account Manager — Growth & Retention (Hybrid)

Medicus Healthcare Solutions; Windham (NH); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Unlimited Paid Time Off

Full medical, dental, and vision—Day 1

401K matching

Comprehensive new-hire training

Quarterly meetings & events

Fitness facility & classes

Presidents Club trip

Job summary

Medicus Healthcare Solutions is seeking an Account Manager to manage and grow an assigned portfolio, building strong relationships with key stakeholders while coordinating with Sales, Recruiting, and Business Support teams to ensure timely delivery of services. This on-site role is based in Windham, NH with an opportunity after six months to work from home 1–2 days per week.

You will develop strategic plans to grow accounts, consult with clients, manage risks, and provide regular status updates.

Qualifications

• Bachelor’s Degree required.
• 2+ years of sales and/or account management experience.
• Ability to travel; approximately 10% travel.

Responsibilities

• Develop and implement strategic plans to grow assigned accounts and increase market share.
• Consult with clients to understand challenges and identify opportunities for new or accretive business.
• Coordinate with internal teams to meet client needs and ensure timely delivery of services.
• Identify risks within projects and escalate to leadership as needed.
• Act as liaison between contracts, licensing, credentialing, travel, and finance to support staffing needs.
• Conduct regular client calls and provide status updates on performance.
• Focus on client retention through superior service and SLA adherence.
• Build deep knowledge of the business, services, competitors, and industry.
• Produce accurate forecasts for key performance indicators.
• Suggest tools/process improvements to drive efficiency.
• Attend national and regional sales meetings and events.

Skills

Account management

Sales experience

Communication skills

Organization

Problem solving

Self-motivation

Education

Bachelor’s Degree

Job description

Medicus Healthcare Solutions is seeking an Account Manager to manage and grow an assigned portfolio, building strong relationships with key stakeholders while coordinating with Sales, Recruiting, and Business Support teams to ensure timely delivery of services. This on-site role is based in Windham, NH with an opportunity after six months to work from home 1–2 days per week.

You will develop strategic plans to grow accounts, consult with clients, manage risks, and provide regular status updates.