Strategic Account Manager — Growth & Retention (Equity)

Flywheel; London (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Equity

Job summary

Flywheel helps founders and GTM leaders run content and outbound as one system. We are hiring an Account Manager to own the customer relationship from onboarding through renewal, managing a portfolio of accounts and being the main point of contact.

You will drive adoption, build relationships with founders, CMOs, CROs, and GTM leaders, translate goals into content and GTM plans, and use Flywheel's AI to produce LinkedIn content at scale. You will report on progress and own renewals and expansion.

Responsibilities

• Own a portfolio of customers and act as their main point of contact.
• Run onboarding and drive adoption so customers reach value quickly.
• Build working relationships with founders, CMOs, CROs, and GTM leaders.
• Translate each customer's goals into a content and GTM plan, and keep it current.
• Interview executives and pull out the insights that shape their positioning, messaging, and content.
• Use Flywheel's AI systems to produce LinkedIn content at scale, then edit for quality and voice.
• Report on progress, outcomes, and ROI on a set cadence.
• Own renewals and expansion, and hit gross and net retention targets.
• Drive revenue for customers: outbound to engaged ICPs, speaking slots, launches, and other GTM support.

Job description

Flywheel helps founders and GTM leaders run content and outbound as one system. We are hiring an Account Manager to own the customer relationship from onboarding through renewal, managing a portfolio of accounts and being the main point of contact.

You will drive adoption, build relationships with founders, CMOs, CROs, and GTM leaders, translate goals into content and GTM plans, and use Flywheel's AI to produce LinkedIn content at scale. You will report on progress and own renewals and expansion.