Strategic Account Manager: Grow Key Relationships

Kloeckner; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Paid Holidays

Health insurance – Medical/Prescripton

Health Savings Account (HSA)

Wellness Stipend

Paid Life insurance

Paid Short / Long-Term Disability

Adoption Assistance (Financial)

Adoption & Fertility Navigation

Referral Program

Employee Assistance Program

Employee Discount

Job summary

The Account Manager at Kloeckner serves as the primary point of contact for assigned accounts, building lasting relationships with customers and key executives. You will understand client needs, coordinate with internal teams, and act as trusted advisor to drive satisfaction and retention.

Based in Houston, you will process timely orders, negotiate contracts to maximize profits, identify new business opportunities within existing accounts, collaborate with the sales team to grow the territory,

Qualifications

• 1+ years of relevant work experience.
• Bachelor’s degree or degree with equivalent relevant work experience, preferred
• Excellent listening, negotiation, and presentation skills.
• Customer service oriented.
• Ability to prioritize tasks and manage multiple customer accounts.
• Problem-solving and analytical skills to interpret sales performance and market trends.
• Results driven individual with high-performance standards of themselves and others.

Responsibilities

• Process timely and accurate orders in accordance with customer needs.
• Build and maintain strong, long-term client relationships.
• Develop trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Negotiate contracts and close agreements to maximize profits.
• Develop new business with existing customers and/or identify areas of improvement to meet sales quotas.
• Collaborate with sales team to identify and grow opportunities within territory.
• Coordinate with management to assure optimum lead-time and inventory levels.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Advise management of challenging customer requests and escalates issues as needed.
• Other related duties as assigned.

Skills

Relationship building

Negotiation

Presentation skills

Customer service

Multitasking

Analytical thinking

Problem-solving

Education

Bachelor's degree

Job description

The Account Manager at Kloeckner serves as the primary point of contact for assigned accounts, building lasting relationships with customers and key executives. You will understand client needs, coordinate with internal teams, and act as trusted advisor to drive satisfaction and retention.

Based in Houston, you will process timely orders, negotiate contracts to maximize profits, identify new business opportunities within existing accounts, collaborate with the sales team to grow the territory,