Strategic Account Manager (Global Cloud and Data Centers)

Convergint Technologies, LLC; Schaumburg (IL); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Strategic Account Manager, where your passion for customer service and commitment to growth will thrive. In this role, you will be part of a dynamic team dedicated to enhancing client outcomes through innovative solutions. With a culture that values diversity and personal development, you will have the opportunity to influence customer strategies and drive success in a supportive environment. This role promises not just a job, but a chance to grow and excel in a vibrant workplace that prioritizes your professional journey.

Benefits

Paid Time Off

Comprehensive Health Plans

Retirement Plans with Matching

Tuition Reimbursement

Vehicle Reimbursement

Wellness Programs

Social Responsibility Days

Qualifications

• Experience in managing strategic accounts in data center or security.
• Proficient in creating impactful presentations and proposals.

Responsibilities

• Meet or exceed sales targets for assigned customer accounts.
• Build and maintain effective relationships with senior executives.
• Collaborate across departments to deliver exceptional service.

Skills

Account Management

Sales Strategy

Customer Relationship Management

Presentation Skills

Leadership

Education

Bachelor's Degree

Professional Development

Tools

CRM Software

Job description

Job Description

Convergint is seeking a full-time, enthusiastic, results-driven, and forward-thinking Strategic Account Manager to join our vibrant culture. As a Strategic Account Manager, you will be part of a dynamic team that fosters growth for both you and the company.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You are passionate about providing world-class service to customers, colleagues, and communities. You possess integrity, a commitment to growth, accountability, and delivering results. You seek to join an organization with a positive culture that embraces equal opportunity and supports personal and professional development. You aspire to grow with us and excel as a Strategic Account Manager.

Who We Are

With 20 years of proven growth and performance, our mission is to be our customers' best service provider. We value diversity and our company is built on 10 core Values and Beliefs that drive our culture, making us the top global service-based systems integrator. We are committed to protecting lives and assets through our solutions.

Responsibilities

• Participate in our Recruit Awesome People program by promoting our colleague-first culture and referring top talent.
• Meet or exceed sales targets for assigned customer accounts.
• Build and maintain effective relationships with senior executives, decision-makers, and technical experts within client organizations.
• Develop and strengthen business relationships to enhance client outcomes.
• Understand customer environments to create solutions that optimize outcomes.
• Prioritize business opportunities, develop account plans, and sales strategies under management guidance.
• Influence customer security strategies and purchasing decisions.
• Ensure high customer satisfaction across designated accounts.
• Innovate ways to expand business relationships in evolving environments.
• Collaborate across departments for deal shaping and creative solutions.
• Adhere to company policies, procedures, and ethical standards, promoting these within your team.
• Work closely with various teams to deliver exceptional customer service and upsell opportunities.
• Support vertical strategies and promote our company's values and beliefs.
• Perform additional duties as required.

Qualifications

• Experience managing and growing strategic accounts in data center, security, or related technologies/services.
• Proficiency in creating customer and internal presentations.
• Ability to develop proposals effectively.
• Proven success in retaining and expanding accounts.
• Strong leadership and collaboration skills.
• Support and advocate for our vertical efforts and company values.

Benefits

We offer a supportive and inclusive environment with a variety of programs and benefits, including:

• Paid time off, holidays, and special days off
• Comprehensive health plans and wellness programs
• Retirement plans with matching
• Tuition reimbursement and professional development support
• Vehicle reimbursement or company vehicle
• Additional perks and social responsibility days

Convergint is an Equal Opportunity Employer. Learn more about our opportunities on our careers site. Salary ranges are provided for transparency and vary by location and individual qualifications.

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