Strategic Account Manager for Healthcare Partnerships

Cardinal Health; Boston (MA); Vor Ort; USD 57.000 - 82.000; Vollzeit

Benefits dieser Stelle

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Zusammenfassung

Cardinal Health is seeking an Account Manager to cultivate and maintain relationships with a defined set of Medical Products and Distribution customers while ensuring high-quality service and proactive engagement across internal teams.

The role requires a Bachelor's degree or equivalent, 2–4 years of customer management experience, and strong MS Office skills. Expect up to 35% travel to client sites and time-zone coverage to support diverse customers.

Qualifikationen

• Bachelor's degree in related field, or equivalent work experience, preferred.
• 2-4 years of customer management experience, preferred.
• Strong communication skills, preferred.
• Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred.
• Demonstrated ability to work in a fast-paced, collaborative environment, preferred.
• Highly motivated, creative, able to operate effectively within a team, preferred.
• May require up to 35% travel, client onsite visits and adherence to client/facility policies as well as vendor credentialling requirements.

Aufgaben

• Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs.
• Bridge relationships between the customer’s supply chain team and internal Cardinal Health teams to ensure flawless service.
• Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives.
• Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions.
• Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.
• Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer’s issues, requests and initiatives.
• Track, measure, and report key performance indicators monthly.
• Build and maintain long-term trusted relationships with customer to support retention and growth of the account.

Kenntnisse

Customer management

Communication

Team collaboration

Travel readiness

Ausbildung

Bachelor's degree or equivalent

Tools

MS Office (Excel, PowerPoint, Word, Outlook)

Jobbeschreibung

Cardinal Health is seeking an Account Manager to cultivate and maintain relationships with a defined set of Medical Products and Distribution customers while ensuring high-quality service and proactive engagement across internal teams.

The role requires a Bachelor's degree or equivalent, 2–4 years of customer management experience, and strong MS Office skills. Expect up to 35% travel to client sites and time-zone coverage to support diverse customers.