Strategic Account Manager, Fire & Security (Hybrid)

Egan Company; Champlin (MN); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Profit sharing

Paid time off

Job summary

Egan Company is seeking an Account Manager to join our Fire and Security Service team. The role manages a portfolio of existing accounts, pursues new business, and builds relationships with stakeholders at all levels.

You will meet sales targets, use CRM to track activities, and coordinate maintenance proposals. This position supports a hybrid work model and offers extensive benefits, with a focus on customer satisfaction and retention.

Qualifications

• Experience in account management or sales with direct ownership of client accounts.
• Experience within mechanical, electrical, or related industries preferred.
• Must possess and maintain a valid driver's license.

Responsibilities

• Prospect for new customers with main focus to include sales of planned maintenance agreements.
• Foster long term relationships with customers, end users, key contractors and engineers.
• Meet sales and gross profit goals with year over year growth and assist in future sales goals.
• Use CRM software to prepare proposals and manage customer communications and activities; track sales activities and forecast opportunities in CRM.
• Conduct site surveys and coordinate labor for preventive maintenance proposals; manage jobs as needed.
• Respond to phone calls and emails for maximum customer satisfaction and sales.
• Estimate solutions per plans/specifications and owner direct opportunities.
• Write scope proposals based on estimates including repairs and small projects.
• Promote all service offerings: mechanical, plumbing, electrical, building automation, door hardware, fire/security systems and monitoring.
• Join and actively participate in trade groups; attend sales meetings and safety events.
• Identify process improvements and opportunities to management.

Skills

Relationship building

Presenting to groups

Organizational skills

Negotiation

Estimating processes

Independent work

Microsoft Office

Google Apps

Driving

CRM software usage

Education

High school diploma or GED

Bachelor's degree preferred

Tools

CRM software

Job description

Egan Company is seeking an Account Manager to join our Fire and Security Service team. The role manages a portfolio of existing accounts, pursues new business, and builds relationships with stakeholders at all levels.

You will meet sales targets, use CRM to track activities, and coordinate maintenance proposals. This position supports a hybrid work model and offers extensive benefits, with a focus on customer satisfaction and retention.