Strategic Account Manager – Data, Telecom, AV & Security

ArchKey Solutions LLC; San Jose (CA); On-site; USD 81,000 - 114,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Wellness programs

Professional development

Tuition reimbursement

Employee assistance

Benefits overview

Job summary

ArchKey Solutions LLC is seeking an Account Manager to attract new customers, network with clients, and lead solicitation efforts. The role focuses on developing relationships across data, telecom, AV, and security sectors, in alignment with ArchKey's brand and ethical standards.

The position supports building strong client networks, crafting proposals, and guiding opportunities from lead to close, with emphasis on strategic account planning and market expansion.

Qualifications

• Bachelor’s degree or equivalent work experience in business administration, marketing, construction management, or a related field.
• Minimum 3-5 years of experience with account management, marketing and/or sales, preferably in Low voltage services, business development and growth strategy and solution, pricing, organizational design, and client relationship building and networking.
• Familiarity with Customer Relationship Management and Content Management System software. Familiarity with business intelligence tools (i.e., SalesForce and PowerBI). Broad experience with other software and financial systems is desired.
• Proficiency in Microsoft Office 365, Excel, Word, Outlook, SharePoint, etc.
• Ability to comprehend, analyze, and interpret complex business strategies, client needs, and RFP documents.
• Ability to solve problems and deal with a variety of options in complex situations. Requires analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Ability to problem-solve, both independently and working as a team.
• Strong listening, presentation, negotiation, conflict management, and persuasion skills, and the ability to influence potential customers and employees at all levels.
• Exceptional business development, relationship building, and client communication skills. Excellent verbal and written communication skills, including high-quality documentation and report preparation. Experience and skills to work closely with proprietary information and maintain confidentiality.
• Excellent collaboration, teamwork, and interpersonal communication skills. Effective independent organizational, problem-solving, prioritizing, and time management skills.
• Demonstrated strong analytical and mathematical skills with a strong financial acumen, critical thinking skills, and process and detail orientation.

Responsibilities

• Partners with senior management and other Company marketing, operations, and business development personnel to understand key objectives, strategies, priorities, and client relationship work.
• Creates and maintains quality marketing materials, such as presentations, newsletters, photos, images, digital campaign information, and letters.
• Creates and assembles proposals, Request for Quotes (RFQs), Request for Information (RFIs), Request for Proposals (RFPs,) and interview presentations.
• Researches develops, and establishes initial contact with potential clients for early lead identification of new project opportunities. Qualifies for target opportunities that lead to project awards.
• Establishes and cultivates relationships with potential clients through digital presence, cold calls, meetings, and continued follow-up. Maintains contact information for clients, partners, and vendors.
• Develops new markets with existing clients to maintain and grow customer base, increase sales, and attain revenue goals.
• Cultivates new opportunities to increase business growth by creating rewarding relationships and client satisfaction.
• Develops and executes strategic account plans for high-value clients.
• Navigates the full sales lifecycle: prospecting, lead generation, specification, proposal, negotiation, and closing.
• Completes proposals with a focus on accuracy and in compliance with the owner's specificiations.
• Creates thorough documentation of customer requirements and reporting on customer behaviors and sales.
• Creates value streams and offers services which are market competitive to the end user.
• Collaborates with project teams to create problem resolution for issues identified.
• Partners with project managers and estimating teams to share documentation, develop customer quotes, and ensure client priorities are satisfied.
• Negotiates and secures/closes new opportunities and business deals.
• Ensures schedules are met and various aspects of the proposal and marketing materials are persuasive and accurate.
• Monitors and measures prospect and proposal activities, including monthly sales revenue and budgets. Manages the vendor sourcing process.
• Identifies, plans, manages, coordinates, and attends all trade shows, conferences, workshops, and other networking events.
• Collaborates with other business leaders and business development team members to develop and implement strategies for a successful social media presence.
• Maintains appropriate level of confidentiality with all individual vendor and customer pricing and other key proprietary information essential to strong business practices.

Skills

Account management

Marketing

Sales

Networking

Negotiation

Education

Bachelor's degree

Tools

Salesforce

Power BI

CRM software

Job description

ArchKey Solutions LLC is seeking an Account Manager to attract new customers, network with clients, and lead solicitation efforts. The role focuses on developing relationships across data, telecom, AV, and security sectors, in alignment with ArchKey's brand and ethical standards.

The position supports building strong client networks, crafting proposals, and guiding opportunities from lead to close, with emphasis on strategic account planning and market expansion.