Account Manager, Data/Telecom/AV/Security

ArchKey Solutions; San Francisco (CA); On-site; USD 81,000 - 114,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan with employer 3

Paid time off and holidays

Tuition reimbursement

Job summary

ArchKey Solutions seeks an Account Manager in California to attract new customers, manage client relationships, and lead proposals in DATA/TELECOM/AV/SECURITY. Base locations include San Jose or San Francisco offices.

You will drive full sales lifecycle, develop strategic plans, and collaborate with marketing, operations, and BD teams to grow revenue while maintaining exceptional client service. Occasional travel may be required.

Qualifications

• Bachelor’s degree or equivalent in business administration, marketing, construction management, or related field.
• 3–5 years of account management, marketing and/or sales experience, preferably in Low voltage services, business development and growth strategy.
• Familiarity with CRM and CMS software; familiarity with BI tools (Salesforce, Power BI).
• Proficiency with Microsoft Office 365 (Excel, Word, Outlook, SharePoint).
• Ability to analyze complex business strategies and RFQ documents; strong problem-solving and communication skills.

Responsibilities

• Collaborate with leadership and marketing, operations, and business development to meet objectives.
• Create and maintain marketing materials and proposals (RFQs, RFIs, RFPs) and client presentations.
• Develop and execute strategic account plans for high-value clients and manage the full sales lifecycle.
• Identify new opportunities, build relationships, and close deals while ensuring client satisfaction.
• Coordinate with project teams for quotes, vendor communications, and documentation.

Skills

Account management

Marketing & sales

CRM (Salesforce)

Power BI

Excel

Communication skills

Negotiation

Problem solving

Education

Bachelor's degree in business administration / marketing

Tools

Salesforce

Power BI

Microsoft Office 365

SharePoint

Job description

Description ACCOUNT MANAGER, DATA/TELECOM/AV/SECURITY

Description ACCOUNT MANAGER, DATA/TELECOM/AV/SECURITY This position can be basedoutofourSan Jose, CA or San Francisco, CA office.

AboutArchKey

ArchKeyis one of the nation’s largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We’re the POWER behind making the improbable possible. We’re electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We’re not just energizing infrastructure, we’re energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset, bringing knowledge, skills, and experience to every project. This is more than a call to join us, it’s an invitation to be part of a visionary journey, to grow with us as we scale.

About The Position

As an Account Manager, you'll be responsible for attracting new customers, client networking, and job solicitation. This position creates positive community relationships, builds, and nurtures relationships with potential client,s and creates strong networks with current and potential business partners, all in coordination with the Company’s mission, brand, vision, and code of conduct/ethical business practices, and in alignment with all Company policies, procedures, key objectives, and regulations.

Our Ideal Candidate

• Can flex and adaptwiththe growing needs of the business.
• Canwork autonomously and creatively solve problems.
• Demonstrates experience in account management with a background in marketing and/or sales preferably withinNetwork Infrastructure / Security / Audio Visual / Wireless services, focused on business development and growth strategy, solution and pricing development, organizational design, and client relationship building and networking.

Day inthe Life

• Partners with senior management and other Company marketing, operations, and business development personnel to understand key objectives, strategies, priorities, and client relationship work.
• Creates and maintains quality marketing materials, such as presentations, newsletters, photos, images, digital campaign information, and letters.
• Creates and assembles proposals, Request for Quotes (RFQs), Request for Information (RFIs), Request for Proposals (RFPs,) and interview presentations.
• Researches develops, and establishes initial contact with potential clients for early lead identification of new project opportunities. Qualifies for target opportunities that lead to project awards.
• Establishes and cultivates relationships with potential clients through digital presence, cold calls, meetings, and continued follow-up. Maintains contact information for clients, partners, and vendors.
• Develops new markets with existing clients to maintain and grow customer base, increase sales, and attain revenue goals.
• Cultivates new opportunities to increase business growth by creating rewarding relationships and client satisfaction.
• Develops and executes strategic account plans for high-value clients.
• Navigates the full sales lifecycle: prospecting, lead generation, specification, proposal, negotiation, and closing.
• Completes proposals with a focus on accuracy and in compliance with the owner's specificiations.
• Creates thorough documentation of customer requirements and reporting on customer behaviors and sales.
• Creates value streams and offers services which are market competitive to the end user.
• Collaborates with project teams to create problem resolution for issues identified.
• Partners with project managers and estimating teams to share documentation, develop customer quotes, and ensure client priorities are satisfied.
• Negotiates and secures/closes new opportunities and business deals.
• Ensures schedules are met and various aspects of the proposal and marketing materials are persuasive and accurate.
• Monitors and measures prospect and proposal activities, including monthly sales revenue and budgets. Manages the vendor sourcing process.
• Identifies, plans, manages, coordinates, and attends all trade shows, conferences, workshops, and other networking events.
• Collaborates with other business leaders and business development team members to develop and implement strategies for a successful social media presence.
• Maintains appropriate level of confidentiality with all individual vendor and customer pricing and other key proprietary information essential to strong business practices.

Minimum Qualifications

• Bachelor’s degree or equivalent work experience in business administration, marketing, construction management, or a related field.
• Minimum 3-5 years of experience with account management, marketing and/or sales, preferably in Low voltage services, business development and growth strategy and solution, pricing, organizational design, and client relationship building and networking.
• Familiarity with Customer Relationship Management and Content Management System software. Familiarity with business intelligence tools (i.e., SalesForce and PowerBI). Broad experience with other software and financial systems is desired.
• Proficiency in Microsoft Office 365, Excel, Word, Outlook, SharePoint, etc.
• Ability to comprehend, analyze, and interpret complex business strategies, client needs, and RFP documents.
• Ability to solve problems and deal with a variety of options in complex situations. Requires analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Ability to problem-solve, both independently and working as a team.
• Strong listening, presentation, negotiation, conflict management, and persuasion skills, and the ability to influence potential customers and employees at all levels.
• Exceptional business development, relationship building, and client communication skills. Excellent verbal and written communication skills, including high-quality documentation and report preparation. Experience and skills to work closely with proprietary information and maintain confidentiality.
• Excellent collaboration, teamwork, and interpersonal communication skills. Effective independent organizational, problem-solving, prioritizing, and time management skills.
• Demonstrated strong analytical and mathematical skills with a strong financial acumen, critical thinking skills, and process and detail orientation.

Travel

• Occasional travel may be required.

Salary Range

• $81,100-$113,500 annually, based on experience and qualifications.

Benefits

AtArchKeySolutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Archkey.com.

Legal & Fraud Disclaimer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affiantive Action, Equal Opportunity Employer. #CA30-1