Strategic Account Manager (CSL Aerospace)

VECTOR North America; Novi (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

VECTOR North America in Novi, Michigan seeks a Strategic Account Manager to develop, manage and grow relationships in the aerospace market and other sectors. This role aligns Vector's software solutions with customer objectives to promote long-term revenue growth.

You will drive account strategy, expand existing relationships, and collaborate with cross-functional teams to deliver tailored solutions, negotiate contracts, and provide market intelligence for roadmaps. 20–40% travel may be required.

Qualifications

• 3–5 years in aerospace software sales.
• Strong technical understanding of software testing and embedded software.
• Solid electronics/software solution knowledge for aerospace apps.

Responsibilities

• Develop and execute strategic account plans with aerospace customers.
• Grow relationships with key technical, commercial, and management stakeholders.
• Coordinate with cross-functional teams to deliver customer-focused solutions.
• Lead contract negotiations and terms favorable to both sides.
• Provide market insights and feedback to influence product roadmaps.
• Represent Vector at industry events and customer briefings.
• Ensure successful delivery and high customer satisfaction.

Skills

Interpersonal skills

Negotiation

Presentation

Communication

Teamwork

Self-motivated

Travel ready

Education

Bachelor's degree in STEM

Job description

We are seeking a Strategic Account Manager to develop, manage and grow relationships in the aerospace market and other sectors. This role aligns the company's software solutions with customer objectives and promotes long-term revenue growth.

Key Responsibilities

• Account Strategy & Development
• Drive and execute strategic account development plans targeting aerospace technology markets and customers
• Expansion of existing customer relationships and development of new relationships
• Strategically build customer relationships from technical, commercial, management stakeholders.
• Customer Relationship Management
• Identify and assess customer potential through cold calling, cross selling, customer events and other methods
• Analyze customer technical processes and use cases to align with Vector solutions
• Conduct or facilitate contract negotiations to successful outcomes
• Internal Collaboration
• Work closely with the CSL Aerospace BDM and customer sales teams to deliver customer-focused solutions
• Ensure smooth execution of product deliveries and high customer satisfaction
• Provide market and customer feedback to influence product or sales roadmaps
• Market & Industry Insight
• Conduct and support assessments in the field of Aerospace Technology and other industries
• Perform technical evaluations in order to present our solutions to customers in a customized manner
• Provide intelligence on competitor offerings, customer strategies, and market shifts
• Present product portfolio to customers at trade shows and professional conferences

Requirements

Experience

• Minimum of 3-5 years' experience in Aerospace software sales
• Strong technical understanding and affinity for software testing and embedded software
• Strong understanding of electronics and software solutions for aerospace applications
• Highly developed ability to build and manage sustainable and trust-based relationships with technical and non-technical stakeholders

Knowledge & Skills

• Excellent interpersonal, negotiation, presentation, and communication skills
• Ability to work independently and as part of a cross-functional team
• Enjoy advising clients and skilled in negotiation situations
• Self-starter with a disciplined follow-up approach.
• Ability to work effectively with local and global cross-functional teams
• Ability to travel 20 to 40% as needed

Education

• Bachelor's degree in STEM (Science, Technology, Engineering, Life Sciences), or related field or equivalent education and experience

Benefits

Vector is a global company with industry-leading software products. Vector has over 4,000 employees at 30+ locations worldwide, supporting manufacturers and suppliers with a professional platform of software and hardware tools, embedded software components, and services for developing embedded systems. Driven by our passion for technology, we develop solutions which relieve engineers of their demanding tasks. Our employees work on tomorrow's electronic technologies every single day.

What we offer you:

• A core business in growing and exciting technologies
• The atmosphere of a small company with the resources of a global organization with offices in Europe, the Americas, and Asia
• A privately held enterprise: Our products and strategic direction are based on our customer's needs, not outside investment interests
• An engineering company run by engineers. If you're an engineer, we speak your language
• An 'open-door' environment: Communication with management is simple and direct, no rigid protocol to follow
• The work-life balance of our employees underlies everything we do at Vector

Your work is our source code. Your passion and creativity is our success. You generate ideas and product innovations, and in return, we provide an attractive, high-tech working environment with a generous Total Rewards Program.

This is an excellent opportunity for the right person.

Local candidates only.

EOE--Veterans and Disabled