Strategic Account Manager - Crypto Institutions

talos-trading; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Retirement plan

Unlimited vacation

Stock ownership

Medical, dental, and vision insurance

Parental leave

Global offsites

Home office stipend

Wellness credit

Lunch credit

Donation matching

In-office perks: catered lunches

Job summary

Talos is seeking an Account Manager for the Americas to act as a strategic partner and primary client contact. You will own onboarding, adoption, integration, and ongoing client success across Talos’ digital asset platform.

In collaboration with Sales, Product, Solutions, and Engineering, you will advocate for client needs, craft growth opportunities, and guide trading workflows to optimize platform usage and outcomes.

Qualifications

• 3+ years in account management or similar client-facing role (e.g., Sales Trading)
• Background in traditional capital markets
• Experience with electronic trading platforms and workflows
• Ability to work with clients to solve complex trading or technology challenges
• Experience negotiating commercial terms and contracts preferred
• Familiarity with digital assets/crypto markets preferred
• Excellent verbal and written communication skills

Responsibilities

• Execute and refine the account management strategy across clients
• Own post-contract lifecycle from onboarding to ongoing support
• Maintain revenue forecasts and identify cross-sell/upsell opportunities
• Collaborate with Sales, Product, Solutions, and Engineering to align on client needs
• Provide consultative guidance on trading workflows and platform usage
• Drive client value realization and long-term contract value
• Monitor client health, engagement, and satisfaction

Skills

Account management

Capital markets

Trading workflows

Client relationships

Verbal & written comms

Tools

Electronic trading platforms

Job description

Talos is seeking an Account Manager for the Americas to act as a strategic partner and primary client contact. You will own onboarding, adoption, integration, and ongoing client success across Talos’ digital asset platform.

In collaboration with Sales, Product, Solutions, and Engineering, you will advocate for client needs, craft growth opportunities, and guide trading workflows to optimize platform usage and outcomes.