Strategic Account Manager, Alternative Markets

Cross Insurance; Augusta (ME); On-site; USD 65,000 - 85,000; Full time

Job summary

Cross Insurance seeks an Account Manager for the Alternative Markets group. The role focuses on day-to-day management of assigned self-insured accounts, evaluating performance and audits, and preparing renewals and actuarial data.

You will coordinate meetings and support senior stakeholders, driving renewal success and client satisfaction. The position requires experience in commercial lines with a workers' compensation concentration, a property & casualty license, and strong analytical and

Qualifications

• College degree or equivalent work experience.
• Three to five years of commercial lines experience with a concentration in workers' compensation.
• Property & Casualty Producer License required.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to understand financial statements.

Responsibilities

• Day to day management of assigned customers.
• Evaluation/analysis of performance, including experience mod calculations and audits.
• Coordinate and present at board, annual, and safety meetings.
• Prepare applications and data for renewals, audits, and actuarial reports.
• Support Fund Administrator, Board Chairs, Trustees and members.
• Assist for new business activities and member acquisition.
• Renewal and retention of self-insured groups.
• Coordinate internal and external resources to resolve issues.
• Ensure compliance with state regulations (e.g., Maine rules).

Skills

Commercial lines experience

Workers' compensation focus

Analytical skills

Public speaking

Communication skills

Time management

Mathematical/Accounting aptitude

Detail-oriented

Independent judgment

Education

College degree or equivalent

Tools

Microsoft Office

Databases

Job description

Cross Insurance seeks an Account Manager for the Alternative Markets group. The role focuses on day-to-day management of assigned self-insured accounts, evaluating performance and audits, and preparing renewals and actuarial data.

You will coordinate meetings and support senior stakeholders, driving renewal success and client satisfaction. The position requires experience in commercial lines with a workers' compensation concentration, a property & casualty license, and strong analytical and