Strategic Account Manager

Boulder Connect

Tempe (AZ)

In loco

USD 90.000 - 150.000

Tempo pieno

2 ore fa

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Descrizione del lavoro

Boulder Connect is seeking a Freight Brokerage Strategic Account Manager to lead high-value transportation accounts within a logistics network. You will own freight brokerage operations for strategic customers, driving margin and volume growth while ensuring on-time, cost-effective delivery.

Responsibilities include analyzing lane performance, developing pricing strategies, negotiating with carriers and shippers, and collaborating with operations, sales, and support teams to resolve issues and

Competenze

Proven ability to manage strategic transportation accounts and brokerage operations.
Strong analytical skills for lane performance and margin/volume optimization.
Effective negotiation skills with carriers and shippers.
Customer-focused mindset with strong problem-solving and communication.
Ability to collaborate cross-functionally and drive continuous improvements.
Comfort using technology-enabled logistics tools and systems.

Mansioni

Analyze lane performance to identify opportunities and risks.
Develop pricing and capacity strategies based on data and market conditions.
Negotiate terms with carriers and shippers to secure reliable capacity.
Partner with operations, sales, and customer support to resolve service issues.
Implement process improvements to enhance service quality and efficiency.
Leverage logistics technology to support safety-focused, reliable customer outcomes.
Strengthen long-term customer relationships through consistent performance.

Conoscenze

Strategic account management

Analytical skills

Negotiation

Customer-focused mindset

Cross-functional collaboration

Tech-enabled logistics tools

Descrizione del lavoro

Freight Brokerage Strategic Account Manager

Lead high-value transportation brokerage accounts within a logistics network. Own freight brokerage operations for strategic customers, driving both margin and volume growth while ensuring on-time, cost-effective delivery.

Key Responsibilities

Analyze lane performance to identify opportunities and risks.
Develop pricing and capacity strategies based on data and market conditions.
Negotiate terms with carriers and shippers to secure reliable capacity.
Partner with operations, sales, and customer support to resolve service issues.
Implement process improvements to enhance service quality and efficiency.
Leverage logistics technology to support safety-focused, reliable customer outcomes.
Strengthen long-term customer relationships through consistent performance.

Qualifications & Skills

Proven ability to manage strategic transportation accounts and brokerage operations.
Strong analytical skills for lane performance and margin/volume optimization.
Effective negotiation skills with carriers and shippers.
Customer-focused mindset with strong problem-solving and communication.
Ability to collaborate cross-functionally and drive continuous improvements.
Comfort using technology-enabled logistics tools and systems.