Strategic Account Manager

Coastal Elite Pro; Fort Worth (TX); In loco; USD 100.000 - 160.000; Tempo pieno

Descrizione del lavoro

Coastal Elite Pro is seeking a Freight Brokerage Strategic Account Manager to drive growth and manage service for high-value transportation shipper accounts in the US. The role focuses on owning relationships with strategic accounts and leading growth initiatives, using freight spend insights to design multi-mode brokerage solutions that optimize cost, service, and capacity.

The successful candidate will partner with operations, pricing, and carrier relations to support bids, resolve service

Competenze

• Proven brokerage experience and strong understanding of transportation logistics.
• Advanced analytical skills for freight spend analysis, forecasting, and performance measurement.
• Ability to build and maintain senior-level customer relationships.
• Strong collaboration skills to work effectively with internal teams and carrier partners.

Mansioni

• Own relationships with strategic shipper accounts and lead account growth initiatives.
• Analyze freight spend and leverage insights to design multi-mode brokerage solutions that improve cost, service, and capacity.
• Partner cross-functionally with operations, pricing, and carrier relations to support bids and win opportunities.
• Resolve service issues and help ensure on-time, reliable performance.
• Develop QBRs, forecast volume, maintain accurate sales pipelines, and track KPIs.
• Identify and execute upsell/cross-sell opportunities based on customer needs and performance data.

Conoscenze

Strategic account management

Freight spend analysis

Forecasting

Senior-level relationship building

Descrizione del lavoro

Freight Brokerage Strategic Account Manager

to drive growth and manage service for high-value transportation shipper accounts.

Key Responsibilities

• Own relationships with strategic shipper accounts and lead account growth initiatives.
• Analyze freight spend and leverage insights to design multi-mode brokerage solutions that improve cost, service, and capacity.
• Partner cross-functionally with operations, pricing, and carrier relations to support bids and win opportunities.
• Resolve service issues and help ensure on-time, reliable performance.
• Develop QBRs, forecast volume, maintain accurate sales pipelines, and track KPIs.
• Identify and execute upsell/cross-sell opportunities based on customer needs and performance data.

Qualifications & Skills

• Proven brokerage experience and strong understanding of transportation logistics.
• Advanced analytical skills for freight spend analysis, forecasting, and performance measurement.
• Ability to build and maintain senior-level customer relationships.
• Strong collaboration skills to work effectively with internal teams and carrier partners.