Strategic Account Manager

Comfort Systems USA, Inc.; Richmond (VA); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Commission opportunities

401(k) plan with company match

PTO and paid holidays

Excellent medical/dental/vision/life

Vehicle allowance

Job summary

ColonialWebb in Richmond, VA seeks a Strategic Account Manager with a mechanical engineering background or equivalent experience. The role focuses on supporting sales and operations for service projects and agreements, with emphasis on customer relationship building and technical estimating.

The ideal candidate understands HVAC, electrical, and plumbing applications, is proficient in MS Office and CRM systems, and thrives in a fast-paced environment with cross-team collaboration.

Qualifications

• Mechanical engineering background or 2+ years mechanical experience (HVAC, plumbing, or electrical).
• Excellent communication, interpersonal and customer service skills.
• Proficiency with MS Office, CRM systems, and Internet use.

Responsibilities

• Support sales and operations for Service Project and Service Agreement opportunities.
• Perform estimating activities for commercial mechanical service projects (equipment replacements, retrofits, installations).
• Develop trusting relationships with customers and grow those relationships.
• Identify customer objectives and how our services may fit their needs.

Skills

HVAC knowledge

Electrical/plumbing familiarity

Customer service

MS Office

CRM systems

Education

Mechanical Engineering degree

Tools

CRM software

MS Office

Job description

## Strategic Account ManagerApplylocations: Richmond, VA (CWC HQ)time type: Full timeposted on: Posted Yesterdayjob requisition id: JR106975ColonialWebb is seeking an enthusiastic, Account Manager with a mechanical engineering or background with skilled trades.The ideal candidate:* Understands applications of HVAC, electrical and plumbing systems* Has solid computer skills (Microsoft Office products suite)* Is committed to continuous learning in a fast-paced environment* Enjoys interaction with many team members and clients.If you have knowledge of the mechanical (HVAC, plumbing and electrical) commercial service industry, or a mechanical engineering background/education and looking for a great challenge, we encourage you to apply. We provide all the tools necessary to excel in this position, but the commitment to succeed comes from you!**Who we are:**We are focused on our people, our culture and our business. We specialize in multiple trades and our teams do work in New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing. We have been providing an array of services for our commercial customers for over 50 years.**Perks of joining ColonialWebb:*** Competitive salary and commission opportunities* Career development and progression* 401(k) plan with company match* PTO and paid holidays* Excellent medical, dental, life, vision and disability benefits* Employee Assistance Program* Employee referral incentives* Pay Range : Base of $50k-$100k with commission opportunities and a vehicle allowance. OTE for your first year expected to be $150k!**A day in the life:*** Support sales and operations for Service Project and Service Agreement opportunities* Perform estimating activities for commercial mechanical service projects (i.e., equipment replacements, retrofits, installations)* Develop trusting relationships with customers and grow those relationships* Identify customer objectives and how our services may fit their needs* Analyze and make recommendations on modifying and repositioning agreements on renewal processes**You should have:*** Mechanical Engineering degree or 2 + years mechanical experience (HVAC, plumbing, or electrical)* Skillful listener, with excellent communication, interpersonal, and customer service skills* Proficiency with MS Office, CRM systems, and Internet use* Client management skills; able to manage customer relationships, perceptions and expectations**Veterans and those with previous military experience are encouraged to apply.**EOE M/W/Disability/Vets