Strategic Account Manager

ColonialWebb; Glen Burnie (MD); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary

Commission opportunities

Car allowance

Gas card

EZ pass

OTE $150k+ first year

401(k) plan with company match

PTO and paid holidays

Medical, dental, life, vision and dis.

Employee Assistance Program

Employee referral incentives

Career development and progression

Job summary

ColonialWebb is seeking an Account Manager with a mechanical engineering background or hands-on skilled trades experience. The role emphasizes understanding HVAC, electrical, and plumbing systems, strong MS Office and CRM skills, and a commitment to ongoing learning.

You will engage with facility managers and building engineers to grow and manage commercial accounts. We offer a competitive base salary with commissions, a car allowance, gas card, EZ pass and an attractive first-year OTE, plus

Qualifications

• Mechanical Engineering degree or 2+ years mechanical experience (HVAC, plumbing, or electrical).
• Experience working with facility managers, property managers, building engineers and operations directors.
• Skillful listener, with excellent communication, interpersonal, and customer service skills.
• Pipeline management experience.
• Proficiency with MS Office, CRM systems, and Internet use.
• Client management skills; able to manage customer relationships, perceptions and expectations.

Responsibilities

• Self generate a pipeline, prospect new commercial accounts and build territory while maintaining contract account base.
• Support sales and operations for Service Project and Service Agreement opportunities.
• Perform estimating activities for commercial mechanical service projects (i.e., equipment replacements, retrofits, installations).
• Develop trusting relationships with customers and grow those relationships.
• Identify customer objectives and how our services may fit their needs.
• Analyze and make recommendations on modifying and repositioning agreements on renewal processes.

Skills

HVAC knowledge

MS Office

CRM systems

Pipeline management

Communication

Customer service

Education

Mechanical Engineering degree

Tools

MS Office

CRM software

Job description

ColonialWebb is seeking an enthusiastic Account Manager with a mechanical engineering or background with skilled trades.

The ideal candidate:

• Understands applications of HVAC, electrical and plumbing systems
• Has solid computer skills (Microsoft Office products suite)
• Is committed to continuous learning in a fast-paced environment
• Enjoys interaction with many team members and clients

If you have knowledge of the mechanical (HVAC, plumbing and electrical) commercial service industry, or a mechanical engineering background/education and looking for a great challenge, we encourage you to apply. We provide all the tools necessary to excel in this position, but the commitment to succeed comes from you!

Who we are:

We are focused on our people, our culture and our business.

We specialize in multiple trades and our teams do work in New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing.

We have been providing an array of services for our commercial customers for over 50 years.

Perks of joining ColonialWebb:

• Competitive base salary of $90k-$100k with commission opportunities, car allowance, gas card and EZ pass.
• OTE (base + commission) of $150k+ for your first year!
• Career development and progression
• 401(k) plan with company match
• PTO and paid holidays
• Excellent medical, dental, life, vision and disability benefits
• Employee Assistance Program
• Employee referral incentives

A day in the life:

Self generate a pipeline, prospect new commercial accounts and build territory while maintaining contract account base

Support sales and operations for Service Project and Service Agreement opportunities

Perform estimating activities for commercial mechanical service projects (i.e., equipment replacements, retrofits, installations)

Develop trusting relationships with customers and grow those relationships

Identify customer objectives and how our services may fit their needs

Analyze and make recommendations on modifying and repositioning agreements on renewal processes

You should have:

• Mechanical Engineering degree or 2 + years mechanical experience (HVAC, plumbing, or electrical)
• Experience working with facility managers, property managers, building engineers and operations directors
• Skillful listener, with excellent communication, interpersonal, and customer service skills
• Pipeline management experience
• Proficiency with MS Office, CRM systems, and Internet use
• Client management skills; able to manage customer relationships, perceptions and expectations

EOE M/W/Disability/VetsVeterans and those with previous military experience are encouraged to apply.