Strategic Account Manager

ColonialWebb Contractors Company; Gaithersburg (MD); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Car allowance

Gas card

EZ Pass

Commission opportunities

OTE 150k+

Career development

401(k) match

PTO & holidays

Medical benefits

Dental benefits

Life benefits

Vision benefits

Disability benefits

EAP

Referral incentives

Job summary

ColonialWebb Contractors Company is seeking an Account Manager with a mechanical engineering background or hands-on trades experience. The ideal candidate understands HVAC, electrical, and plumbing applications and can engage with facility managers and building engineers.

You will develop and maintain a robust pipeline, support service projects and renewals, and utilize MS Office and CRM systems to manage relationships and deliver superior customer service.

Qualifications

• Mechanical Eng degree or 2+ years mechanical experience.
• Experience with facility managers, property managers, building engineers and operations directors.
• Listener with excellent communication, interpersonal, and customer service skills.
• Pipeline management experience.
• Proficiency with MS Office, CRM systems, and Internet use.
• Client management skills; able to manage customer relationships, perceptions and expectations.

Responsibilities

• Self generate a pipeline, prospect new commercial accounts and build territory while maintaining contract account base.
• Support sales and operations for Service Project and Service Agreement opportunities.
• Perform estimating activities for commercial mechanical service projects (i.e., equipment replacements, retrofits, installations).
• Develop trusting relationships with customers and grow those relationships.
• Identify customer objectives and how our services may fit their needs.
• Analyze and make recommendations on modifying and repositioning agreements on renewal processes.

Skills

HVAC knowledge

Electrical knowledge

Plumbing knowledge

Communication skills

Education

Mechanical Engineering degree

2+ years mechanical experience

Tools

MS Office

CRM systems

Internet use

Job description

ColonialWebb is seeking an enthusiastic Account Manager with a mechanical engineering or background with skilled trades.

The Ideal Candidate

• Understands applications of HVAC, electrical and plumbing systems
• Has solid computer skills (Microsoft Office products suite)
• Is committed to continuous learning in a fast-paced environment
• Enjoys interaction with many team members and clients.

We provide all the tools necessary to excel in this position, but the commitment to succeed comes from you!

Who We Are

We are focused on our people, our culture and our business. We specialize in multiple trades and our teams do work in New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing. We have been providing an array of services for our commercial customers for over 50 years.

Perks Of Joining ColonialWebb

• Competitive base salary of $90k-$100k with commission opportunities, car allowance, gas card and EZ pass.
• OTE (base + commission) of $150k+ for your first year!
• Career development and progression
• 401(k) plan with company match
• PTO and paid holidays
• Excellent medical, dental, life, vision and disability benefits
• Employee Assistance Program
• Employee referral incentives

A Day In The Life

• Self generate a pipeline, prospect new commercial accounts and build territory while maintaining contract account base
• Support sales and operations for Service Project and Service Agreement opportunities
• Perform estimating activities for commercial mechanical service projects (i.e., equipment replacements, retrofits, installations)
• Develop trusting relationships with customers and grow those relationships
• Identify customer objectives and how our services may fit their needs
• Analyze and make recommendations on modifying and repositioning agreements on renewal processes

You Should Have

• Mechanical Engineering degree or 2 + years mechanical experience (HVAC, plumbing, or electrical)
• Experience working with facility managers, property managers, building engineers and operations directors
• Skillful listener, with excellent communication, interpersonal, and customer service skills
• Pipeline management experience
• Proficiency with MS Office, CRM systems, and Internet use
• Client management skills; able to manage customer relationships, perceptions and expectations

EOE M/W/Disability/Vets