Strategic Account Manager

ZeroFox; Atlanta (TX); On-site; USD 200,000 - 300,000; Full time

Benefits offered by this job

Health, dental, and vision (Cigna)

401(k) with 3% match

HSA with quarterly company contribu­t­

Generous time off

Job summary

ZeroFox seeks an experienced Enterprise Account Manager to own a named book of enterprise accounts with $4M+ ARR and drive retention, expansion, and executive relationships.

You’ll lead strategic QBRs with CISO- and VP-level stakeholders, build multi-year account plans, and coordinate with CS, product, and executives to deliver the full value ZeroFox promises. You will actively identify expansion opportunities and close them, managing churn proactively.

Qualifications

• 7+ years of enterprise account management or strategic CS with consistent net retention and expansion results.
• Experience managing accounts $150K+ ARR across complex organizations.
• Executive relationship management: run CISO/VP-level QBRs and influence renewal at that level.
• Strong commercial instincts: identify and close expansion without a dedicated overlay team.

Responsibilities

• Own a named book of enterprise accounts $4M+ ARR with retention and expansion responsibility.
• Lead strategic QBRs with CISO-level and VP-level stakeholders.
• Build multi-year account plans and coordinate across CS, product, and executive teams.
• Identify expansion opportunities early and close them; manage churn proactively.

Skills

Enterprise account management

Large-ARR accounts

Executive stakeholder mgmt

Commercial instincts

Job description

About ZeroFox

ZeroFox is the trusted solution for defending organizations against daily cyber threats that erode revenue, damage reputation, and frustrate security and risk teams. With over a decade of SaaS expertise, ZeroFox unifies Cyber Threat Intelligence, Brand and Domain Protection, Attack Surface Intelligence, Executive Protection, and Physical Security Intelligence in one platform.

About ZeroFox

ZeroFox is the trusted solution for defending organizations against daily cyber threats that erode revenue, damage reputation, and frustrate security and risk teams. With over a decade of SaaS expertise, ZeroFox unifies Cyber Threat Intelligence, Brand and Domain Protection, Attack Surface Intelligence, Executive Protection, and Physical Security Intelligence in one platform.

Our continuous cycle, Discover, Validate, Disrupt, empowers organizations to identify exposures, prioritize risks, and stop attacks before they cause harm. Thousands of customers worldwide, including leaders in finance, media, retail, healthcare, and government, rely on ZeroFox to deliver timely, actionable intelligence that reduces risk, accelerates response, and defends your world.

You’ll own a named book of enterprise accounts $4M+ ARR combined, with full responsibility for retention, expansion, and executive relationship development. You’ll run strategic QBRs with CISO-level and VP-level stakeholders, build multi-year account plans, and coordinate across CSM, product, and executive teams to deliver on the value ZeroFox promises. You identify expansion before procurement does, and you close it. Churn in your portfolio is a problem you solve before it becomes a number.

The Reality

You’ll Thrive Here if...

• You managed enterprise accounts at $150K+ ARR and have reference-able relationships you built from the ground up
• Executive stakeholder management is a genuine skill of yours, you know how to run a CISO briefing that ends with an expanded relationship
• A consultative, enterprise approach to account management: you align strategically with CISO-level leaders, understand the customer’s existing tech stack and where a platform fits, and expand across multiple departments
• You approach renewal the same way a good AE approaches a new logo, with a strategy, a champion, and a plan for what happens if something goes sideways
• You can read a multi-stakeholder account and know who the real decision-maker is, who the blocker is, and who you haven’t met yet
• You’re technically fluent enough to hold product conversations with security engineers and translate what you learn back to your account strategy

The Toolkit

You’ll Need to Bring...

• 7+ years of enterprise account management or strategic CS with consistent net retention and expansion results
• Experience managing accounts $150K+ ARR across complex organizations
• Executive relationship management, you’ve run CISO or VP-level QBRs and influenced renewal at that level
• Strong commercial instincts, you identify and close expansion without needing a dedicated overlay team

The Other Stuff

• Total compensation: $200,000 to $300,000 OTE.
• Comprehensive health, dental, and vision (Cigna)
• 401(k) with 3% match, 100% immediately vested, no cliff
• HSA with quarterly company contributions
• Generous time off

Equal Opportunity

We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.

Use of AI in Recruiting

We use artificial intelligence tools to help with the initial sorting of applications. These tools are not used to make final hiring decisions. Every hiring decision is made by people.