Strategic Account Leader — Life Sciences Growth

Redicasystems; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Redica Systems is seeking a Strategic Account Manager to partner with leading life sciences companies, identifying solutions that impact products and market decisions. You will develop strategic account plans, uncover growth opportunities, and deliver tailored data and compliance solutions to drive meaningful outcomes.

You will lead executive reviews, manage complex multi-stakeholder accounts, and work with CS, Sales, Product, and leadership to expand and renew opportunities.

Qualifications

• Knowledge of customer business objectives, industry trends, and competitive dynamics to drive retention and expansion.
• Ability to lead executive-level conversations with senior stakeholders across complex accounts.
• Proven ability to meet or exceed retention and expansion targets on a strategic book of business.
• Experience managing long renewal cycles, multi-stakeholder environments, and cross-functional dependencies.

Responsibilities

• Own a book of strategic accounts, managing complex relationships with multiple stakeholders across each account.
• Develop and maintain named account plans updated quarterly: contact maps, relationship health, expansion opportunities, and renewal forecasts.
• Actively cover non-customer named accounts in your territory: build contact maps, develop relationships, and identify entry points for new business.
• Lead executive business reviews and strategic conversations with senior customer stakeholders.
• Identify and close expansion opportunities: new use cases, user growth, and product adoption.
• Coordinate with Sales on outreach, strategy, and commissions for active pursuits within strategic accounts.
• Partner with CSMs on customer health and with Sales on new logo opportunities.
• Maintain accurate account records and forecasting, flag risks early for leadership.
• Use AI tools to improve account planning, stakeholder research, and expansion opportunity identification.

Skills

Business Insight

Communicates Effectively

Drives Results

Manages Complexity

Collaborates

Engaged

Education

Bachelor's degree in business, marketing, life sciences, or a related field

Tools

CRM tools

Account planning tools

Job description

Redica Systems is seeking a Strategic Account Manager to partner with leading life sciences companies, identifying solutions that impact products and market decisions. You will develop strategic account plans, uncover growth opportunities, and deliver tailored data and compliance solutions to drive meaningful outcomes.

You will lead executive reviews, manage complex multi-stakeholder accounts, and work with CS, Sales, Product, and leadership to expand and renew opportunities.