Strategic Account Lead for Client Growth

Ferguson; Fort Wayne (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Ferguson in Fort Wayne, IN is seeking an Account Executive to lead client relationships and align strategic solutions with business goals. You will partner with internal teams to ensure on-time, on-budget delivery and proactive opportunities to grow services.

The role emphasizes strong communication, organizational excellence, and hands-on management of project scopes, budgets, and billing, with travel to local client sites as needed.

Qualifications

• Bachelor's degree required or equivalent experience.
• 3–5 years in account management within an agency or marketing environment.
• Familiarity with project management tools like Workamajig, Trello, or Asana.

Responsibilities

• Serve as primary contact for assigned clients and manage day-to-day communications.
• Understand client objectives and deliver strategic solutions.
• Identify opportunities to expand agency services and grow accounts.
• Monitor budgets, retainers, billing, and profitability with cross-functional teams.
• Track account health and client satisfaction to adjust plans.
• Analyze campaign performance to inform future recommendations.

Skills

Relationship management

Communication

Organization

Time management

Travel readiness

Education

Bachelor’s Degree in Marketing, Business, Communications, or a related field

Tools

Workamajig

Trello

Asana

Job description

Ferguson in Fort Wayne, IN is seeking an Account Executive to lead client relationships and align strategic solutions with business goals. You will partner with internal teams to ensure on-time, on-budget delivery and proactive opportunities to grow services.

The role emphasizes strong communication, organizational excellence, and hands-on management of project scopes, budgets, and billing, with travel to local client sites as needed.