Strategic Account Lead, Client Growth & Onboarding

HireSava; United States; Remote; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

OPTIMAL in the United States is seeking a Senior Account Manager to partner with clients, oversee accounting operations, and drive onboarding and relationship management. You will translate financial data into insights and coordinate across teams to ensure top-tier service for US-based clients.

You will lead executive-level conversations, mentor other managers, and optimize processes to improve delivery, accuracy, and client satisfaction across multiple accounts.

Qualifikationen

• Client-focused with strong relationship-building skills.
• Strategic, detail-oriented, and solutions-driven.
• Calm under pressure and confident in high-level discussions.
• Capable of leading teams and aligning stakeholders toward common goals.
• Comfortable engaging with executives, investors, and U.S.-based clients.
• Skilled at balancing client service with operational execution.

Aufgaben

• Client Relationship Management & Strategic Advisory: Serve as the primary point of contact for assigned clients, ensuring a high-touch and exceptional service experience.; Lead strategic discussions with clients regarding financial performance, operational priorities, and growth opportunities.; Build long-term client relationships through trust, responsiveness, and proactive communication.; Partner with executives and business owners to identify solutions that support their goals.

Jobbeschreibung

OPTIMAL in the United States is seeking a Senior Account Manager to partner with clients, oversee accounting operations, and drive onboarding and relationship management. You will translate financial data into insights and coordinate across teams to ensure top-tier service for US-based clients.

You will lead executive-level conversations, mentor other managers, and optimize processes to improve delivery, accuracy, and client satisfaction across multiple accounts.