Strategic Account Growth Partner (Hybrid)

CSC; New York (NY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

CSC is seeking a Client Relationship Manager (Strategic Account Manager) to protect and grow revenue through proactive client engagement and strategic collaboration with Sales. The role is hybrid with locations in Wilmington, DE; Tallahassee, FL; and New York, NY, requiring strong outbound activity and multi‑threaded relationships at senior levels.

You will own retention targets, identify expansion opportunities, and partner with internal teams to resolve issues and advance CSC solutions for top

Qualifications

• 3–5+ years in Account Management, Client Success, or Relationship Management.
• Proven track record of retaining and growing enterprise accounts.
• Experience in proactive outbound engagement models.
• Strong product understanding and ability to identify revenue opportunities.
• Excellent communication and executive presence.
• Ability to manage complex client relationships and competing priorities.
• Experience working with CRM tools (e.g., Salesforce).

Responsibilities

• Protect and grow CSC’s existing revenue base through proactive client engagement and strategic collaboration with Sales.
• Own and deliver against assigned client retention targets and mitigate attrition risk.
• Identify expansion opportunities within assigned accounts and qualify cross-sell/upsell potential.
• Maintain multi‑threaded client relationships across organizations (legal, compliance, finance, procurement).
• Coordinate with Sales, Client Experience, Product, and Backend teams to resolve issues and align CSC solutions.

Skills

Account management

Client success

Outbound engagement

Executive presence

Communication

Relationship management

CRM proficiency (Salesforce)

Tools

Salesforce

Job description

CSC is seeking a Client Relationship Manager (Strategic Account Manager) to protect and grow revenue through proactive client engagement and strategic collaboration with Sales. The role is hybrid with locations in Wilmington, DE; Tallahassee, FL; and New York, NY, requiring strong outbound activity and multi‑threaded relationships at senior levels.

You will own retention targets, identify expansion opportunities, and partner with internal teams to resolve issues and advance CSC solutions for top