Strategic Account & Client Growth Manager (Hybrid)

CSC; Wilmington (DE); Hybrid; USD 90,000 - 120,000; Full time

Job summary

CSC is seeking a Client Relationship Manager (Strategic Account Manager) in a hybrid model across Wilmington, DE; responsible for protecting and growing CSC’s existing revenue through proactive client engagement and strategic collaboration with Sales.

You will own outbound engagement, identify expansion opportunities, build multi-threaded relationships, and coordinate across legal, compliance, finance, and procurement.

Qualifications

• 3–5+ years in Account Management or Client Success
• Proven ability to retain and grow enterprise accounts
• Experience with proactive outbound engagement models
• Strong product understanding and ability to identify revenue opportunities
• Excellent communication and executive presence
• Ability to manage complex client relationships and competing priorities
• Experience using CRM tools (e.g., Salesforce)

Responsibilities

• Retain revenue and mitigate risk across assigned accounts
• Lead outbound client engagement and multi-thread relationships
• Develop and implement account engagement plans for top-tier clients
• Identify cross-sell and upsell opportunities within existing accounts
• Coordinate with Sales, Client Experience, Product, and Backend teams
• Monitor client activity including M&A signals and industry trends

Skills

Account Management

Salesforce

Executive presence

Tools

Salesforce

Job description

CSC is seeking a Client Relationship Manager (Strategic Account Manager) in a hybrid model across Wilmington, DE; responsible for protecting and growing CSC’s existing revenue through proactive client engagement and strategic collaboration with Sales.

You will own outbound engagement, identify expansion opportunities, build multi-threaded relationships, and coordinate across legal, compliance, finance, and procurement.