Strategic Account Executive - Industrial Automation

Emerson Electric Co; Guaynabo (PR); On-site; USD 90,000 - 130,000; Full time

Job summary

Emerson is seeking an Account Manager to grow and manage relationships with existing and prospective customers in the industrial sector. You will uncover opportunities, deliver value through Emerson solutions, and collaborate with cross-functional teams to drive sustainable growth and customer success.

The role requires deep experience in account management, strategic selling, and a solid technical understanding of automation and power generation.

Qualifications

• Bachelor’s degree in Engineering, Business Administration, or a related technical or commercial discipline.
• Minimum of 7 years of progressive experience in account management, business development, or technical sales in industrial markets.
• Demonstrated ability to develop and execute strategic account plans, manage complex sales opportunities from lead to purchase order, and identify whitespace, greenfield, and brownfield opportunities.
• Strong experience engaging key customer stakeholders, understanding business and operational challenges, and positioning differentiated solutions that create customer value.
• Solid commercial and technical understanding of industrial automation, control systems, power generation, or related technologies.
• Proven ability to collaborate with technical and commercial teams while independently managing customer relationships, opportunities, pricing, forecasting, and CRM activities

Responsibilities

• Build and maintain strong, long-term customer relationships that promote trust, satisfaction, and loyalty.
• Develop and execute strategic account plans to identify growth opportunities, expand product adoption, and generate demand across assigned accounts.
• Establish relationships with key stakeholders, understand their business objectives, and support them in achieving desired outcomes through Emerson solutions.
• Conduct customer needs assessments to understand operational challenges, business drivers, and opportunities for improvement.
• Partner with Business Development Managers, specialists, and support teams to develop solutions that address customer needs and deliver measurable value.
• Proactively support customer success efforts to help ensure products and solutions achieve intended business outcomes.
• Present tailored solutions that clearly communicate value and differentiate Emerson's offerings in the marketplace.
• Identify, develop, and advance new business opportunities from initial engagement through purchase order.
• Collaborate across sales, technical, and business teams to support complex pursuits and strategic customer initiatives.
• Effectively position the Emerson portfolio to deliver customer value while supporting pricing objectives.
• Monitor industry trends, customer priorities, and competitive activities to identify emerging opportunities and market needs.
• Maintain accurate account plans, opportunity records, forecasts, and customer information within CRM and sales technology platforms.

Skills

Account management

Relationship building

Strategic selling

CRM systems

Education

Bachelor's degree in Engineering/Business Administration

Tools

CRM systems

Job description

Emerson is seeking an Account Manager to grow and manage relationships with existing and prospective customers in the industrial sector. You will uncover opportunities, deliver value through Emerson solutions, and collaborate with cross-functional teams to drive sustainable growth and customer success.

The role requires deep experience in account management, strategic selling, and a solid technical understanding of automation and power generation.