Strategic Account Executive, Diversified – Healthcare SaaS

Mass Digital Health; Framingham (MA); On-site; USD 88,000 - 96,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with employer match

Unlimited PTO

Job summary

Definitive Healthcare is seeking an experienced Account Executive, Diversified to manage a portfolio of medium to large accounts across industries leveraging healthcare data and analytics. You will drive renewals, upsells, and expansions while building executive relationships.

You will partner with Customer Success, Solution Consultants, and sales enablement teams to align products with customer outcomes and renew multi-year contracts.

Qualifications

• 5+ years of quota-carrying sales, account management, or business development experience.
• Experience selling to Director-, VP-, and C-level stakeholders within medium to large organizations.
• Strong consultative selling and account planning skills.
• Demonstrated ability to identify customer needs, drive adoption, and uncover expansion opportunities.

Responsibilities

• Meet and exceed revenue targets within an assigned portfolio of accounts.
• Retain and grow an existing book of business through renewals, upsells, and cross-sell opportunities.
• Develop and maintain strategic account plans that align customer objectives with Definitive Healthcare solutions and measurable business outcomes.
• Build trusted relationships with decision-makers, influencers, and executive stakeholders within client organizations.
• Identify and pursue opportunities to expand account penetration and increase customer value.
• Lead renewal discussions and negotiate multi-year contracts that drive long-term customer success and revenue retention.
• Take a consultative approach to uncover customer challenges and align Definitive Healthcare solutions to address their needs.
• Partner with Customer Success to drive product adoption and improve retention.
• Collaborate with Solution Consultants, Customer Success Managers, Product, Marketing, and SDRs to deliver a best-in-class customer experience.

Skills

Quota-carrying sales

Account management

SaaS sales

Education

Bachelor's degree

Tools

CRM systems

Job description

Definitive Healthcare is seeking an experienced Account Executive, Diversified to manage a portfolio of medium to large accounts across industries leveraging healthcare data and analytics. You will drive renewals, upsells, and expansions while building executive relationships.

You will partner with Customer Success, Solution Consultants, and sales enablement teams to align products with customer outcomes and renew multi-year contracts.