Hybrid Growth-Focused Customer Account Executive

Ironclad; New York (NY); Hybrid; USD 144,000 - 200,000; Full time

Benefits offered by this job

Health coverage

Parental leave

401(k) plan

Wellbeing stipend

Team events

Job summary

Ironclad, the leading AI contracting platform, is seeking a Customer Account Executive in a hybrid role based out of New York or Chicago to scale our revenue and expand the book of business. You will manage a book of business to drive expansion, run a full sales cycle, and collaborate with Customer Success, Implementation, Support and Product to ensure success.

In this role you will forecast and manage pipeline, stay current on Ironclad capabilities, and contribute to a long-term partner

Qualifications

• 2–5 years of new business sales or account management in B2B SaaS.
• Sourced and sold deals in the $25k-$250k ARR range and ran full sales cycles.
• Strong ability to surface upsell/cross-sell opportunities within a book.
• Excellent communication and persistent follow through with customers.
• Collaborates well with Customer Success, Implementation, Support and Product.

Responsibilities

• Manage a book of business to drive expansion and retention by identifying customer needs and opportunities.
• Execute a full sales process across discovery, value articulation, negotiation, and close.
• Collaborate with cross-functional teams to ensure seamless execution and long-term partnership success.
• Maintain forecast and pipeline hygiene in sales tools and report progress.
• Stay current on Ironclad capabilities and market outcomes for customers.

Skills

New business sales

Account management

SaaS sales

Customer relationships

Negotiation skills

Cross-functional

Internal systems

Tools

CRM software

Salesforce

Job description

Ironclad, the leading AI contracting platform, is seeking a Customer Account Executive in a hybrid role based out of New York or Chicago to scale our revenue and expand the book of business. You will manage a book of business to drive expansion, run a full sales cycle, and collaborate with Customer Success, Implementation, Support and Product to ensure success.

In this role you will forecast and manage pipeline, stay current on Ironclad capabilities, and contribute to a long-term partner