Strategic Account Director — Multi-Brand Growth

Orchard Marketing New York; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Orchard Marketing New York is seeking an experienced Account Director to lead US client partnerships and cross-capability delivery for complex, multi-brand programs. This ecosystem-level role aligns brand, CRM, web, content, analytics and regulatory workstreams and serves as the link between client leadership and Orchard's Strategy, Experience, Data and Delivery teams.

You will own account strategy, governance, financial health, and commercial growth, while guiding cross-functional teams and

Qualifications

• 6+ years in account/client leadership within an agency or consultancy.
• Experience in regulated industries (pharma, healthcare, animal health) and familiarity with compliance gates (Veeva, AHRC, OneWeb, or equivalent).
• Demonstrated SOW negotiation and financial pacing experience.

Responsibilities

• Owns account and ecosystem leadership across multiple concurrent brand programs.
• Leads cross-channel integration spanning website optimization, CRM/marketing automation, email/SMS journeys, and analytics/data compliance.
• Shapes portfolio-level strategy across brands and builds the decision forums to move them forward.
• Owns portfolio financial health including forecasting, margin awareness, and delivery against plan.
• Owns commercial growth: spot opportunities, qualify demand, and shape new work before it becomes a brief.
• Owns SOW negotiation and commercial terms with client leadership, and leads monthly budget reviews and forecasting with the client.
• Maintains clear commercial viewpoint and informs senior leadership on portfolio health, risks, and growth opportunities.

Skills

Account leadership

Client leadership

Cross-functional leadership

Regulated industries

SOW negotiation

Portfolio governance

Job description

Orchard Marketing New York is seeking an experienced Account Director to lead US client partnerships and cross-capability delivery for complex, multi-brand programs. This ecosystem-level role aligns brand, CRM, web, content, analytics and regulatory workstreams and serves as the link between client leadership and Orchard's Strategy, Experience, Data and Delivery teams.

You will own account strategy, governance, financial health, and commercial growth, while guiding cross-functional teams and