Strategic Account Director — Higher Education Growth

Cengage Group; Newark (NJ); Remote; USD 77,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Job summary

Cengage Group in Atlanta, GA is seeking a Strategic Account Director to drive revenue growth and manage key higher education accounts across the North America region. You will own multi-year account plans, lead complex contract negotiations with senior leaders, and align institutional priorities with Cengage’s product offerings.

You will collaborate with regional teams, conduct data-driven account reviews, and champion renewal opportunities to ensure customer value realization and long-term

Qualifications

• BA or BS degree.
• 5+ years of successful experience in educational or enterprise-level sales.
• Proven ability to own and complete strategic account plans with long-term revenue accountability.
• Strong background in high-level negotiations.

Responsibilities

• Lead complex contract negotiations with senior‑level academic and administrative leaders.
• Own the overall account strategy and forecast for each institution within the assigned territory.
• Develop multi-year growth, retention, and expansion plans aligned with institutional priorities and Cengage objectives.
• Drive renewal timelines and upsell/expansion opportunities in partnership with Solutions Specialists.
• Articulate the value proposition of Cengage products to support affordability, equity of access, and student outcomes.

Skills

Strategic account management

Senior level negotiations

Forecasting & planning

Data-driven storytelling

CRM experience

Education

BA or BS degree

Tools

Salesforce

Microsoft Office

Job description

Cengage Group in Atlanta, GA is seeking a Strategic Account Director to drive revenue growth and manage key higher education accounts across the North America region. You will own multi-year account plans, lead complex contract negotiations with senior leaders, and align institutional priorities with Cengage’s product offerings.

You will collaborate with regional teams, conduct data-driven account reviews, and champion renewal opportunities to ensure customer value realization and long-term